Administrative Assistant High School
Resume:
Naouel Baldi
*.********@*****.***
Dublin. Ireland
Executive medical secretary
Proactive, organized, and self-disciplined. Highly motivated with extensive experience in Administration assistance and Secretary. Good communication and relationship skills. Analytical problem solver and independent thinker that possesses initiative, creativity, and good organizational. Builds and maintains positive, collaborative working relationships with internal and external stakeholders, and communicates confidently and persuasively at all levels. Technical skills such as Microsoft Office, Reports preparation, financial records and Letter/memo Composition.
Key Expertise:
Multitasking and organizational skills.
Administrative skills.
Advanced Office skills: Word, Excel, PowerPoint, and Outlook…)
Electronic file management.
Radius, Sage, Paxera, Core-Lab, EVM
Analytical and organisational skills
Insurance claims
Good communication and interpersonal skills.
Writing skills
Multitasking
Experiences :
1.Medical Administrative Secretary Ju 2023 – Present
Beaumont Private Clinic. Dublin Ireland
General admin duties including scanning reports, test results and correspondence, photocopying and filing
Coordination with insurance companies in Ireland
Registering new patients & creating charts
Preparing new appointments and pre-treatment packs
Booking and confirming patient appointments by phone or email
Preparing charts for doctors clinics
Liaising with doctor re patient queries
Managing doctor’s schedule as appropriate
Dealing with patient queries by phone or email on a daily basis
Processing patient medical records
Providing reception cover for daily breaks/annual leave as required, which includes taking payments and issuing receipts
Faxing/emailing results to GP’s/clinics
Covering and preparing other doctors clinics when secretaries are on annual leave
Supporting with administrative tasks
Supporting and building customers numbers within the practice
2.Claims Administrator Feb 2023 – 15 March 2023
Allianz Partner Health. Dublin Ireland
• Prepare, Scan and Register incoming claims received by post and email to ensure that daily clear to zero targets are achieved with different languages ( Arabic, French and English)
• Data enter incoming claims to optimize claims adjudication and ensure departmental Service Level Agreements are achieved.
• Collate and post claims letters in order to provide clients with notification of their claim settlement.
• Liaise with other departments for support to ensure an efficient and professional response is given
• Support Global Offices with administration duties.
• Maintain accurate filing records in a manner that allows files to be located quickly.
• Resend unsuccessful emails ensuring customers are notified of the status of their claim.
3.Administrative Assistant 2020- Present
Hôpital Al Emadi. Doha. Qatar.
Handle phone calls and emails.
Handling administrative requests
Provide clerical and administrative support to the doctors
Scheduling staff meetings and appointments.
Managing the calendar for the doctors
Interviews patients to complete documents, case histories, and forms
Manage patient cash flows, credit, and insurance payments.
Schedule and confirm patient diagnostic appointments, surgeries, and Consultations.
Assist reception staff with patient booking and in-clinic coordination.
Receives and routes messages and documents to appropriate staff.
Prepare and traffic invoices, reports, and memos
Ensure the transmission of information internally and externally (decisions, notes, etc.)
Process patient billing and medical insurance claims
4.Executive Secretary of Biochemical Director - Nov 2011 – Jul 2020
Charles Nicole Hospital- Tunis.
Organize the schedule of the Director.
Manage calendars for the Director
Write internal communication supports.
Ensure the transmission of information internally and externally (decisions, notes, etc.)
Archiving documents.
Realize administrative management of the contracts
Organize business trips
Prepare and organize meetings
Enter digital documents
Preparation of the examinations of the Faculty of Medicine (Biochemistry Section).
Preparation of schedules for all the medical staff and student trainees in medicine.
Coordinate and ensure Tech & systems (technological support) for staff are appropriate
and meets the needs of the office in terms of capacity, efficient filling support
5.Administrative Secretary of the General Director- Sep 2010 – Oct 2011
Clinic Les Berges du Lac. Tunis
Organize the schedule of the Director.
Manage calendars for the Director
Write internal communication supports.
Maintaining diaries and arranging appointments.
Archiving documents.
Schedule and coordinate staff and other meetings
Education:
Sep 2006 - Jun 2010: Bachelor Degree in Medical Secretary and documentation School
of Technologies of Health Sciences. Al Manar University. Tunis
Jun 2006: High School degree in literature. High School. Bab Lkhadhra. Tunis
Additional Details:
Languages: Native Arabic / Good English and French
Nationality: Tunisian
Date of Birth: 04 Apr 1985
References are available on request
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