Naouel Baldi

089*******

adyafs@r.postjobfree.com

Dublin. Ireland

Executive medical secretary

Proactive, organized, and self-disciplined. Highly motivated with extensive experience in Administration assistance and Secretary. Good communication and relationship skills. Analytical problem solver and independent thinker that possesses initiative, creativity, and good organizational. Builds and maintains positive, collaborative working relationships with internal and external stakeholders, and communicates confidently and persuasively at all levels. Technical skills such as Microsoft Office, Reports preparation, financial records and Letter/memo Composition.

Key Expertise:

Multitasking and organizational skills.

Administrative skills.

Advanced Office skills: Word, Excel, PowerPoint, and Outlook…)

Electronic file management.

Radius, Sage, Paxera, Core-Lab, EVM

Analytical and organisational skills

Insurance claims

Good communication and interpersonal skills.

Writing skills

Multitasking

Experiences :

1.Medical Administrative Secretary Ju 2023 – Present

Beaumont Private Clinic. Dublin Ireland

General admin duties including scanning reports, test results and correspondence, photocopying and filing

Coordination with insurance companies in Ireland

Registering new patients & creating charts

Preparing new appointments and pre-treatment packs

Booking and confirming patient appointments by phone or email

Preparing charts for doctors clinics

Liaising with doctor re patient queries

Managing doctor’s schedule as appropriate

Dealing with patient queries by phone or email on a daily basis

Processing patient medical records

Providing reception cover for daily breaks/annual leave as required, which includes taking payments and issuing receipts

Faxing/emailing results to GP’s/clinics

Covering and preparing other doctors clinics when secretaries are on annual leave

Supporting with administrative tasks

Supporting and building customers numbers within the practice

2.Claims Administrator Feb 2023 – 15 March 2023

Allianz Partner Health. Dublin Ireland

• Prepare, Scan and Register incoming claims received by post and email to ensure that daily clear to zero targets are achieved with different languages ( Arabic, French and English)

• Data enter incoming claims to optimize claims adjudication and ensure departmental Service Level Agreements are achieved.

• Collate and post claims letters in order to provide clients with notification of their claim settlement.

• Liaise with other departments for support to ensure an efficient and professional response is given

• Support Global Offices with administration duties.

• Maintain accurate filing records in a manner that allows files to be located quickly.

• Resend unsuccessful emails ensuring customers are notified of the status of their claim.

3.Administrative Assistant 2020- Present

Hôpital Al Emadi. Doha. Qatar.

Handle phone calls and emails.

Handling administrative requests

Provide clerical and administrative support to the doctors

Scheduling staff meetings and appointments.

Managing the calendar for the doctors

Interviews patients to complete documents, case histories, and forms

Manage patient cash flows, credit, and insurance payments.

Schedule and confirm patient diagnostic appointments, surgeries, and Consultations.

Assist reception staff with patient booking and in-clinic coordination.

Receives and routes messages and documents to appropriate staff.

Prepare and traffic invoices, reports, and memos

Ensure the transmission of information internally and externally (decisions, notes, etc.)

Process patient billing and medical insurance claims

4.Executive Secretary of Biochemical Director - Nov 2011 – Jul 2020

Charles Nicole Hospital- Tunis.

Organize the schedule of the Director.

Manage calendars for the Director

Write internal communication supports.

Ensure the transmission of information internally and externally (decisions, notes, etc.)

Archiving documents.

Realize administrative management of the contracts

Organize business trips

Prepare and organize meetings

Enter digital documents

Preparation of the examinations of the Faculty of Medicine (Biochemistry Section).

Preparation of schedules for all the medical staff and student trainees in medicine.

Coordinate and ensure Tech & systems (technological support) for staff are appropriate

and meets the needs of the office in terms of capacity, efficient filling support

5.Administrative Secretary of the General Director- Sep 2010 – Oct 2011

Clinic Les Berges du Lac. Tunis

Organize the schedule of the Director.

Manage calendars for the Director

Write internal communication supports.

Maintaining diaries and arranging appointments.

Archiving documents.

Schedule and coordinate staff and other meetings

Education:

Sep 2006 - Jun 2010: Bachelor Degree in Medical Secretary and documentation School

of Technologies of Health Sciences. Al Manar University. Tunis

Jun 2006: High School degree in literature. High School. Bab Lkhadhra. Tunis

Additional Details:

Languages: Native Arabic / Good English and French

Nationality: Tunisian

Date of Birth: 04 Apr 1985

References are available on request

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