Administrative Assistant Customer Service
Resume:
Kelley Shulters
Motivated professional
Marshall, MI 49068
*********@*****.***
Motivated professional with over 20 years of administrative office support and customer service. Interested in part time employment that will utilize my skills and experience. Able to work with diverse populations, various age groups and people with special needs. Authorized to work in the US for any employer
Work Experience
Lead Merchandiser (seasonal job)
Kalamazoo Garden Solutions - Battle Creek, MI
March 2021 to July 2021
Lead Seasonal Merchandiser for Kalamazoo Garden Solutions. The basic tasks of the merchandiser are to ensure that the live plant material is unloaded and featured in displays located in key areas of the retail location. I also assist with tasks to ensure the product remains saleable, such as watering, culling, pulling for markdown or toss, training store associates on proper care, light cleaning/sweeping of display locations to ensure a presentable appearance. Responsible for Trees, Shrubs, Tropical House Plants, Perennials, Annuals, Bulbs and Mums.
Lead Merchandiser (seasonal)
Kalamazoo Garden Solutions - Battle Creek, MI
April 2020 to September 2020
• Lead Seasonal Merchandiser for Kalamazoo Garden Solutions. The basic tasks of the merchandiser are to ensure that the live plant material is unloaded and featured in displays located in key areas of the retail location. I also assisted with tasks to ensure the product remains saleable, such as watering, culling, pulling for markdown or toss, training store associates on proper care, light cleaning/sweeping of display locations to ensure a presentable appearance. Responsible for Trees, Shrubs, Tropical House Plants, Perennials, Annuals, Bulbs and Mums.
Merchandiser
Kalamazoo Gardens - Battle Creek, MI
April 2019 to July 2019
• Seasonal Merchandiser for Kalamazoo Garden Solutions. The basic tasks of the merchandiser are to ensure that the live plant material is unloaded and featured in displays located in key areas of the retail location. I also assisted with tasks to ensure the product remains saleable, such as watering, culling, pulling for markdown or toss, training store associates on proper care, light cleaning/sweeping of display locations to ensure a presentable appearance. Responsible for Trees, Shrubs, Tropical House Plants, Perennials, Annuals, Bulbs and Mums.
Administrative Assistant
Calhoun County Medical Care Facility - Battle Creek, MI September 2009 to October 2011
Provided Administrative support for 2 Maintenance Department Heads which included correspondence, calendar management, secretarial duties, Invoicing, ordered parts so that employees were able to complete assign work orders throughout the Facility, ordered office supplies, scheduled work orders, time cards, Receptionist duties, Safety Committee Chairman, logged and reviewed Quality Assurance Records on Fire, Hazmat and Safety/Security logs
Volunteer/Marketing Coordinator
Marian E Burch Adult Day Care - Battle Creek, MI
August 2007 to September 2009
Represented Day Care at community health fairs and speaking engagements. Recruited, trained, scheduled and supervised Volunteers. Planned events, entertainment and outings for Clients scheduling Volunteers to assist. Marketing, liasson between Day Care and State Health Inspectors. Admissions Coordinator
Calhoun County Medical Care Facility - Battle Creek, MI June 2005 to August 2007
Coordinated admission of resident into nursing home from Hospital, home or another facility. Provided tours and information for Nursing Home Admissions. Obtained demographic, health and insurance information along with authorization for nursing home placement. Administrative Assistant for Administrator
Calhoun County Medical Care Facility - Battle Creek, MI November 1998 to June 2005
Provided Administrative office support to Administrator and Department heads, Committee Chair at all Committee meetings,
coordinated services with physicians, liasson between Administrator and State/Federal Health Inspectors, calendar management,
planned and coordinated special events for Facility and employees, facilitated travel arrangements, bulk mailings, operated all types of office equipment, filing correspondence. United Way and Alzheimer's Fund Raising Committee Chairman.
Education
High school or equivalent in College Prep, Secretarial Battle Creek Central High School - Battle Creek, MI Skills
• Cashier (1 year)
• Inventory (9 years)
• Training (9 years)
• Computer Skills (10+ years)
• Retail (6 years)
• Stocking (6 years)
• Sales (7 years)
• Merchandising (6 years)
• Customer Service (10+ years)
• Data Entry (10+ years)
• Time Management (10+ years)
• Microsoft Office (10+ years)
• Customer Support
• Receptionist
• Filing
• Cash Handling
• Microsoft Word
• MS Office
• Organizational Skills
• Scheduling
• Outlook
• accounting
• Quickbooks
• Microsoft Excel
• Gardening
• Event Planning
• Research
• Calendar Management
• Marketing
• Fundraising
• Personal Assistant Experience
• Proofreading
• Typing
• Special Needs
• Presentation Skills
• Care plans
• Multi-line phone systems
• Administrative Experience
• Employee Orientation
• Planograms
• Management
• Medical terminology (10+ years)
• Documentation review
• Communication skills
• Project Management
Certifications and Licenses
HIPAA
Present
Assessments
Merchandise & Supply Storage Skills — Familiar
March 2019
Measures a candidate's ability to apply systematic processes for managing and storing products and merchandise.
Full results: Familiar
Warehouse Associate — Proficient
July 2020
Assesses the tendencies that are important for success in warehouse roles Full results: Proficient
Attention to Detail — Proficient
January 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Proficient
Proofreading — Completed
March 2019
Proofreading written texts.
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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