Post Job Free

Resume

Sign in

Customer Service Warehouse Associate

Location:
Baltimore, MD
Posted:
July 13, 2023

Contact this candidate

Resume:

MICHELLE M. RUSSELL

**** ***** **** ******, **** #1

BALTIMORE, MARYLAND 21218

443-***-****

adyaf3@r.postjobfree.com

Highly focused, analytical, and extracting contributor with a progressive track record of achievement managing complex programs and departments. Possesses the ability to maximize operations while reducing costs, contributing directly to bottom line revenue and profit growth. An effective relation builder and troubleshooter, with strong emphasis on financial management. EXPERIENCE

2021 – Present

FULFILLMENT CENTER WAREHOUSE ASSOCIATE - PACKER

AMAZON

Receive and put away inventory, get customer orders ready and pack them up, load boxes onto trucks for shipment, use scanners to read bar codes on boxes, view prompts on screens and follow directions for some tasks, troubleshoot problems, ensure product meets quality requirements. 2021 – 2022

POSTAL SERVICE EMPLOYEE

BALTIMORE CITY POSTAL SERVICE

PSE MPCs perform a variety of clerical duties in mail processing and retail/customer services to support day to day operations. ... PSEs may be required to handle heavy sacks of mail/parcels, sort

& distribute incoming/outgoing mail, and work at a service window selling postal products & services to customers.

2006 – 2021

STATION CLEANER

NEW YORK CITY TRANSIT AUTHORITY

Maintain and upkeep New York City Transit stations including but limited to the bathrooms, subway steps and platforms. Operation of heavy-duty Clarke cleaning machine. Held the role of Shop Stewart, from 2006 to 2016 as a facilitator and a mediator. To help resolve issues between management and labor. Provided information and news from union leadership to union members.

2006 – PRESENT

TAX PREPARER

MMR INCOME TAX SERVICES

Sole proprietor performing many accounting, customer service, and organizational tasks to help maintain the financial health of my clients.

o Informing clients and/or employers on the tax preparation process. o Collecting relevant financial records, including pay stubs and income statements. o Inputting data from financial records into tax return software or databases. MICELLE M. RUSSELL Page 2

o Using applicable federal, state and local tax law to determine deductions and how much each client will pay or earn on the return.

o Completing and filing tax documents with appropriate agencies, like the IRS, state and local government entities.

o Acting as a representative for clients with applicable agencies as required. 2004 – 2015

ADMINISTRATOR

ALBERT EINSTEIN COLLEGE OF MEDICINE

Directed and administered WHI budget. Monitored adherence to internal and external administrative guidelines, including NIH and other outside agencies. Supervised all fulltime and parttime staff. Worked closely with the Director of Research and Clinical Manager. o Coordinated space allocations.

o Ordered laboratory supplies and equipment.

o Negotiated with outside vendors regarding materials, services, and fees. 2000 –2003

CREDENTIALS ASSISTANT

COLUMBIA UNIVERSITY

Organize, maintain, and manage student file request payments via check and/or credit card. Ensure files not released until payments cleared and credited. Created and managed student accounts. Maintained strict confidentiality of all documents and transactions, managing 200-400 requests per day.

o Entered all payment data and prepared Summary Reports. o Handled all purchasing and inventory management for the office. o Trained new hires and monitored their performance. EDUCATION

2005

MMS, MASTERS OF MANAGEMENT STUDIES

COLORADO TECH UNIVERSITY - ONLINE

2001

BAA, BUSINESS ADMINISTRATION

AUDREY COHEN COLLEGE

SKILLS

o Results Oriented

o Self-Directed

o Dedicated Team Player

o Strong Interpersonal and

Communication Skills

o Certified Tax Preparer

o Excellent Planner and Coordinator

o Critical Thinker

o Multiple Task Management

References Available Upon Request



Contact this candidate