Customer Service Call Center
Resume:
Kimberly Moore
Greenville SC ****7
*************@*****.***
Objective
To secure a job in which I can utilize the skills I currently have as well as build on them. I feel I have gained experience throughout my past employment that will make me an asset to your company. I am a self starter, who is a hard worker and dependable. I am looking forward to new experiences and finding a company I can call home.
Employment
01-2023 to Present
PAI Phrma
Greenville SC
Packaging Associate 2 - work on line, do paperwork and get end of line clearance, help tear down line, clean and sterilize parts, put line back together and do paperwork and set up for new run, check in components.
01-2018 to 12-2022
Vista Pharm
Largo, FL
Lead Packer - worked on the line, helped supervisor staff and rotate packers at different positions. When lot is done, close out paperwork, help clean line for next order.
04-2010 to 04-2015 International Labs St Petersburg, FL
General Packer 1 - take bulk prescription medication in blister cards then in shellpaks then ship them to Wal-Mart or Kroger. I was learning how to do paperwork on the blister lines. Can work any position on the blister lines and shellpak lines. I was also learning how to run the mac lines and uhlmann lines to help machine operators. Clean room- took all parts from the blister work centers during a major clean, clean, sanitize and dry them. Have QC check the parts to make sure they are clean and dry before they go back to the lines, so they can start the next product. Training Assistant - take the new employees and go over SOP and Work Instructions and Cgmp. Then take them to their work center and show them how to do the jobs on the line. I work with them every day for their first 90 days.
02-2004 to 06-2008
Evatone Clearwater, FL
Product assembly, ran inserting machine, was line lead and ran crews of 2 to 10 people showed them how to assemble products, set up and ran videojet inkjet and ink jetted mail and put in mail trays to go to the proper post offices.
11-2003 to 02-2004
Special Data Processing Clearwater, FL
Worked in pay by check department answering phones, get people without credit cards to order magazines.
02-2003 to 10-2003
Mortgage Investors St Petersburg, FL
Appointment Setter - set appointments for mortgage broker to go and talk to veterans about refinancing their VA home loans.
10-2002 to 01-2003 Target St Petersburg, FL
Cashier, jewelry department and soft lines.
02-2001 to 04-2002 Special Data Processing Clearwater, FL
Call center - answered phones entered people in sweepstakes and sold magazine subscriptions, customer service.
07-2000 to 02-2001
Reflection Free St Petersburg, FL
Glasses lens assembly pulled tooling to make lens for glasses in prescription.
03-1999 to 07-1999 Gastroenterology Consultants Clearwater, FL
Receptionist- answered phones, scheduled appointments, confirmed appointments, verified insurance, billing.
02-1996 to 06-1996 Sears St. Petersburg, FL
Mens Department as cashier and setting displays for the department and stocking.
02-1991 to 01-1992 Walmart Pinellas Park, FL
Cashier, zoning and stocking store Fabric and Crafts department cutting material for customers and zoning and stocking department.
04-1984 to 02-1999 Suncoast Medical Clinic St Petersburg, FL
Records Rooms Clerk- pulled and ran charts to Drs. offices, Pulled Dated and Undated Lists, purged charts, put the charts back on the shelves by numeric filing system, located missing and lost charts, answered phone calls from Drs. offices for chart requests. Receptionist Lab & X- Ray Desk - booked lab and x-ray appointments, gave out prep kits and instructions for labs and x-rays, called and confirmed appointments and made sure they had all instructions and preps for procedures. Dr. Blanchard’s Office - booked appointments, confirmed appointments, daily billing, prepared charts for the next day, made sure consults had their records for the reason they were seeing Dr. Blanchard. Scheduled appointments in computer so we got patient charts. On the job training to be Back office assistant, took blood pressures, pulses, checked blood sugars on Diabetics, went over Medications with patients to make sure they were taking them correctly, weight patients.
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