Customer Service Security Guard

Symone P. Brown

Home: 516-***-**** adyabn@r.postjobfree.com

Objective: To obtain an entry level position in the Security and, customer service where I can Utilize the skills I Obtained from my work experience

Training

Supreme Academy Security Training 8 & 16 Certification achieved 2018

Skills

Great customer service skills

Fast learner

Self starter

● Proficient in Microsoft word and excel

Experience

Securitas October 2022 to present

Security guard

Interfaith medical center

•Ensures that the healthcare enterprise remains a safe place

•Maintains safe and secure environment for medical staff/employees, patients, and visitors by patrolling the premises and visitor management

•Responds rapidly to security emergencies within the hospital or other healthcare settings

•Escorting patients safely to different floors and examining rooms

Allied universal

Security guard

JFK Airport, Terminal 5.SYMONE Oct2021 to Sept 2022

• Assist with getting passengers to their connecting flights at terminal 8

•Resolving inquiries from passengers

•Assisting with emergency situations

Aviation safeguard. June2019 to Oct 2021

Security guard/ Screener

JFK Airport, Terminal 7 and Lufthansa Cargo

• Carrying out patrols in airports.

• Resolving inquiries from passengers.

• Using metal detectors and X-ray devices.

• Assisting with emergency situations.

• Inspecting passengers

Bezale Rehabilitation & nursing home

Dietary Aide December 2018 to July 2019

Far rockaway, NY

Preparing meals, snacks and beverages following specific procedures

Serving meals, ensuring food safety and hygiene procedures are followed at all times

Taking inventory of kitchen supplies and food items

Staying current on the individual procedures and protocols for their facilities, including state-specified rules and regulations

Setting up and taking down dining areas and assisting with kitchen maintenance and general cleaning

AHRC December 2016 to January 2018

Direct Support Professional

Manhattan, NY

assisting handicapped persons to live fulfilling lives

●assisting in the rehabilitation of people with long-term injuries or illnesses,

●assisting with meal prep and feeding and, helping develop motor skills therapy, assistance with logical thinking.

Tender Care Services

Direct Support Professional

Jamaica, Ny

December 2015 to June 2016

Working with children who have disabilities.

Providing Respite and community Habilitation.

Assisting with homework assignments and any other academ

The Child Center Of New York June 2015 to December 2016

Group Leader

Queens, NY

Ensuring the health,and well being of children in the program.

Planning and creating innovate age appropriate activities and developing lesson plans. Assist students with homework and other academic project

Assisting children with homework and guiding students in their academic growth Direct service professional.

Dunkin' Donuts/Hudson News June 2014 to May 2016

Crew Member

New York, NY

Greet customers and prepare their orders according to specifications Operate a computerized register to ring up orders and process cash, credit, and debit transactions; count cash in register to ensure accuracy Count inventory and log the counts; maintain a clean, sanitary working environment.

Stop and Shop February 2013 to March 2014

Clerk/Stock

Far Rockaway, NY

Answered customers' questions about merchandise and advised customers on merchandise selection

●Stamped, attached, or changed price tags on merchandise, referring to price list Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise

●Compared merchandise invoices to items actually received to ensure that shipments are correct Itemized and total customer merchandise selection at checkout counter, using cash register, and accepted cash or charge card for purchases.

Partners in Care June 2011 to August 2011

Home Health Aide

New York, NY

Maintained records of patient care, condition, progressed, or problems to report and discussed observations with supervisor or case manager

● Provided patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing, grooming and bathe patients

●changing bed linens, washing and ironing laundry, cleaning, or assisted with their personal care. Entertained, conversed with, or read aloud to patients to keep them mentally healthy and alert.

Education and Training

Allen School 08/2011

Medical Assistant Certificate Jamaica, NY

Queens Academy High School

High School Diploma

Queens, NY Skills

academic, automobiles, changing bed linens, case manager, cash register, interpersonal communication, credit, customer service, customer support, debit, documentation, Fast, inventory, laundry, lesson plans, meal prep, Medical terminology, Excel, PowerPoint, Microsoft Word, bathe patients, patient care, read, rehabilitation, supervisor, tables, therapy, verbal communication

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