JACOB A JUDY III

**** ******* ****

York, SC ****5

803-***-****

adya90@r.postjobfree.com

ABOUT ME:

Manager with 15+ years of experience in training and supervising staff. Successfully managed multiple branches, implemented marketing strategies and increased sales.

EDUCATION:

University of South Carolina Columbia SC

Bachelor of Science, December 2007

Concentrations: Sport & Entertainment Management, Hotel, Restaurant & Tourism Management

WORK EXPERIENCE:

Store Manager: Sleep Number Corporation, Gastonia, NC: August 2021-Present

Manage store according to corporate operational metrics

Maintain high operational reporting efficiency

Assist with employee and customer concerns

Exceed sales plan set by corporate monthly & annually

Set weekly sales promotions

Maintain cleanliness of store

Increased sales by 30% from August-December 2021

Market company set promotions for store

City Manager: Hertz/MTNRD Rental Car, Charlotte, NC: January 2007-August 2021

Manage stores according to corporate operational metrics

Assist upper management with identifying opportunities for additional sales and improvements of stores

Maintain high operational reporting efficiency

Maintain cleanliness of vehicles and handle returns and rentals

Market to potential accounts/Gained 8 accounts worth more than a million per year

Assist with customer concerns and paperwork

Increased Rock Hill and Charlotte locations to highest Profit margins in the Carolinas for 2010, 2011, 2012, 2013, and 2017 with a 38% margin

Highest customer service/NPS scores for Charlotte area for 2008-2018

MILITARY EXPERIENCE:

United States Army, Salisbury NC: December/1998 – 2006

Certified military truck driver

Infantry trained/expert marksman

Participated in drills and mandatory trainings throughout enlistment.

SKILLS:

Customer Service, attention to detail, organized, works well with others, proficient trainer, proficient auditor, Microsoft Office (Word, Excel, and PowerPoint), basic Spanish

ACTIVITIES:

Coached softball and basketball for Lakewood Baptist church

Coached YBL 15 and under basketball team in Rock Hill SC

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