Newly License Mortgage Loan Originator
Resume:
JACOB A JUDY III
York, SC ****5
**********@*****.***
ABOUT ME:
Manager with 15+ years of experience in training and supervising staff. Successfully managed multiple branches, implemented marketing strategies and increased sales.
EDUCATION:
University of South Carolina Columbia SC
Bachelor of Science, December 2007
Concentrations: Sport & Entertainment Management, Hotel, Restaurant & Tourism Management
WORK EXPERIENCE:
Store Manager: Sleep Number Corporation, Gastonia, NC: August 2021-Present
Manage store according to corporate operational metrics
Maintain high operational reporting efficiency
Assist with employee and customer concerns
Exceed sales plan set by corporate monthly & annually
Set weekly sales promotions
Maintain cleanliness of store
Increased sales by 30% from August-December 2021
Market company set promotions for store
City Manager: Hertz/MTNRD Rental Car, Charlotte, NC: January 2007-August 2021
Manage stores according to corporate operational metrics
Assist upper management with identifying opportunities for additional sales and improvements of stores
Maintain high operational reporting efficiency
Maintain cleanliness of vehicles and handle returns and rentals
Market to potential accounts/Gained 8 accounts worth more than a million per year
Assist with customer concerns and paperwork
Increased Rock Hill and Charlotte locations to highest Profit margins in the Carolinas for 2010, 2011, 2012, 2013, and 2017 with a 38% margin
Highest customer service/NPS scores for Charlotte area for 2008-2018
MILITARY EXPERIENCE:
United States Army, Salisbury NC: December/1998 – 2006
Certified military truck driver
Infantry trained/expert marksman
Participated in drills and mandatory trainings throughout enlistment.
SKILLS:
Customer Service, attention to detail, organized, works well with others, proficient trainer, proficient auditor, Microsoft Office (Word, Excel, and PowerPoint), basic Spanish
ACTIVITIES:
Coached softball and basketball for Lakewood Baptist church
Coached YBL 15 and under basketball team in Rock Hill SC
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