Customer Service Data Science
Resume:
Opeyemi Amosun
Canton, GA *****
***********@*****.***
Work Experience
Customer service agent
Unifi/Spirit Airline - Atlanta, GA
June 2023 to July 2023
Attending to passenger needs
Helping quick flight checkin
General onboarding
Account officer
Toplegacy LLC - Hampton, GA
January 2023 to Present
• Documents all work done for proper inventory management.
• Team collaboration [s and meetings.
Travel Consultant (Remotely)
AAO imagery production and Travels
Pretoria, South Africa
Supplying travelers with pertinent information and useful travel/holiday materials.
Determining clients' needs and suggesting suitable travel packages.
Organizing travels from beginning to end, including tickets, accommodation and transportation.
Book tickets, reserve accommodation, organize rental transportation
Research destination and travel prices, customs, weather conditions, reviews etc Accountant Assistant
TAKEALOT.com - Pretoria, Gauteng
May 2020 to December 2022
• Helped prevent 82% of shipment and distribution delays by organizing the inventory record system.
• Inducting incoming packages and moving packages as required, inbound and outbound processes.
• Coordinated collection from regions distribution centers, organized shipping orders, bills of lading, and route materials.
• Fostered healthy vendor relations by communicating often and assisting in transportation and loading processes.
• Working in sortation area to pack cases, using technology like scanners, computers, and handheld printers.
• Problem solving for missing and left behind packages.
• Identifying repair needs, and performing minor maintenance as needed to save more repair costs for the unit/department. Unit Supervisor
Mayor Paint - Lagos
February 2013 to September 2018
• Maintain the company stockroom through organizing, cataloging items on a regular basis and workers supervision.
• Obtain and process product orders, including receiving deliveries, registering, and distributing packages and letters.
• Keep files of goods shipped and received by preparing regular shipping and receiving reports for managers.
• Ensure adherence to environmental management and systems, schedule team meetings as necessary.
• Troubleshoots shipping issues and customer complaints that arise.
• Handle issues arising in shipping or inventory, write reports and give feedback to the manager. Education
certificate course in introduction to cyber security CISCO NETWORK ACADEMY - Remote
August 2022 to September 2023
certificate course in Data Science
CISCO NETWORKING ACADEMY - Remote
May 2023 to May 2023
HIGHER NATIONAL DIPLOMA in Business Management
MELWOOD INSTITUTE OF TECHNOLOGY - Gauteng, South Africa January 2016 to December 2018
HIGHER NATIONAL DIPLOMA in Technical Business Administration OSUN STATE POLYTECHNIC - OSUN STATE
May 1998 to June 2004
Skills
• Python
• Machine Learning
• Regression Analysis
• Data Science
• Analytics
• MySQL
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