Office Staff Lead Team
Resume:
Chelsey Boehrer
EXPERIENCE
Sutter Medical Foundation
Natomas, CA - Referral Coordinator II
JUNE 2019 - March 2023
Scheduled for 4 specialties across 9 locations with approximately 19 doctors maintaining a 5 day or less turn around time.
Developed and enhanced relationships with specialty office staff to ensure clear line of communication and accurate scheduling.
Analyzed workflow process and developed a new workflow after identifying bottlenecks that drastically reduced the referral timeframe from 7 days to 1.
Child and Adolescent Neurology Consultants
Sacramento, CA — Referrals Department Supervisor
JULY 2015 - JUNE 2019
Lead team responsible for implementation of 4 new products and procedures within the office and at local hospitals.
Supervised team responsible for doubling in office procedures and increasing specialty procedures by 400%.
Lead team responsible for first regional launch of a life-saving drug 6-weeks after FDA approval in coordination with California’s second largest healthcare system, a major pharmaceutical company and the internal practice.
Built strong relationships with local hospitals, doctors offices and insurance companies to achieve excellent patient care.
Organized and maintained knowledge base for quick access to Office Information including (but not limited to): insurance payment allowables, authorization requirements and office roles.
Prepared detailed documentation of specialty procedures to obtain Preauthorization and maintained on going record for each patient.
Participated in meetings with local hospitals, drug manufacturers and pharmacuetical representitives.
Greater Sacramento Pediatrics
Sacramento, CA — Referrals Supervisor
JANUARY 2013 - FEBRUARY 2015
Supervised Referral department at Corporate Office for busy Pediatrics Group.
Trained new office staff on multiple office functions.
Assisted staff as needed by traveling to multiple locations and modifying or creating work-flows.
CONTACT
**************@*****.***
OBJECTIVE
Diligent and hardworking,
results oriented individual
with a proven track record of
successful projects, a passion
for strong communications,
and mature planning skills,
transitioning to a project
management focus and
seeking a dynamic
environment.
SKILLS
Successfully managing key
internal projects and
initiatives
Task and Time Management
Workflow Optimization
Ability to Learn and Adapt
Quickly
Invoicing and Payments
Networking
Planning and Execution
EDUCATION
Carrington College California
Citrus Heights, CA
Medical Assisting Certificate,
2012
Roseville High School
Roseville, CA
Diploma, 2010
Chelsey Boehrer
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