Customer Service Data Entry
Resume:
Dana S Chesley
McDonough, GA 30252
Email: adya3q@r.postjobfree.com
WORK EXPERIENCE:
Home Depot Distribution – 06/2021 – present Larry – 770-***-****
Locust Grove, Ga
General Warehouse Associate
Receives all incoming product off the line for shipment. Build pallets, stock, and load trailers for final delivery in a timely manner. Load all trailers manually and on production. Prepare products to be received or shipped from warehouse/department. Match actual product to associated documentation; record transactions in Warehouse Management System (WMS). Research and resolve discrepancies between actual product and associated documentation. Prepare routine activity reports.
Pep Boys Distribution - 03/2017-present Curtis Johnson – 770-957=3377
55 Liberty Industrial Pkwy, McDonough, GA 30253
Shipping & Receiving
Customer Service Representative, answer phones, cancel or update accounts, verify information and place orders, refund, or exchanges. Leads a team of workers in performing various functions. Prepare products to be received or shipped from warehouse/department. Match actual product to associated documentation; record transactions in Warehouse Management System (WMS). Research and resolve discrepancies between actual product and associated documentation. Prepare routine activity reports. Respond to internal and external requests for information regarding receiving/shipping data or issues. Perform work safely and in accordance with company and customer standards and safety regulations. Report all unsafe conditions to the appropriate person. Perform additional related duties in the department.
Seko – 11/2015- 06/2017 Megan McGilley – 470-***-****
150 Greenwood Parkway, McDonough, GA
Logistics Coordinator
I coordinated and analyzed the company’s supply chain and managed the product acquisition, distribution, allocation, and delivery to the consumer. Customer Service support. I am responsible for building relationships with customers and carriers. Routes and optimizes carriers’ freight. Makes sure customers’ shipments are met. Make sure the loads are accurate and shipments are on time. Make sure all necessary equipment is on site. Communicates with shipping dock team regarding specific customer or carrier issues. Works with detailed information, analyzes data, and makes proper decisions necessary.
Georgia Pacific – 08/2014- 11/2015 Tiffany Bell – 770-***-****
490 Westridge Parkway, McDonough, GA
Special Projects Division Pack and unpack product looking for damages and open product. Build displays accordingly to special request from each company and their requirements. Inspect and oversee each display into final form prior to shipping out to the customer for errors special requests. Shrink wrap every outgoing pallet and make sure LPUs are scanned into the system with the barcodes on each display. Unload and load trucks as needed and clean up all spills within the aisles of the bay in the warehouse.
Marriott Hotel – 08/2011-08/2014 Glenn Harris
Answering all incoming and outgoing calls in a timely manner. Dealing with guests over the telephone, taking and inputting reservations, negotiating rates in hotels and upselling, or offering a more expensive
room to the customer. IT literacy, with experience of packages such as Excel, Fidelio, MS Word etc. Impressive time management and organizational skills. Telephone and communication skills and a friendly but professional work ethic.
Ingles Market – 08/2005-08/2011 Stephanie Wood - 678-***-****
4920 Bill Gardner Pkwy. Locust Grove, GA
Cashier/Bakery Dept Fill cake case, prep and prepare crème cakes, pies, specialty cakes in a timely manner. Prep and prepare cookie case, bread pulls, and take cake orders of all kind and process them in chronological order. Bake and maintain donut window along with the muffin display.
Dept of Navy - 06/1987-09/2005 Mr. Biondi 703-***-****
Division Secretary
Assists in preparation of the SF 224, reports collections of disbursements by entering payment data Electronic Certification System (ECS) to spreadsheet form, Data entry task for maintenance invoice tracking system Assist technician in review & audit of records and documents, provides admin, Support in typing correspondence letters, deposit checks in commercial bank, process public reference and FOIAs Bills, organize office files numerically, Supervise (13) thirteen clerks, proof-read and check all correspondence for errors, spelling, punctuation & grammar. Maintain supervisor calendar, schedule appointments and meetings based on his workload, record and relay messages, exercised judgment in setting own work priorities, etc. Design, oversee, implement studies or projects to identify and solve public health problems. Provide technical advice and assistance to local health agencies. Identify and analyze public health issues and their impact on operations that are critical to the public health community. Manage projects and serves as a subject matter in the design and implementation of IT systems integrating information. Work closely with IT specialists and specialists in the development of quality control software and software programs to audit data integrity and evaluate data entry software. Perform other duties as assigned.
Physician Memorial Hospital
Monitor the department’s budget and prepare accurate reports about your findings. Keep detailed records of medical and office supplies stock. Inform employees of new policies and other changes.
Develop work schedules for all employees. Coordinate with doctors, nurses and other healthcare professionals to identify their issues and needs. Respond to questions from doctors, nurses, and patients in a timely manner. Ensure patient medical records are kept up to date. Keep records of all expenses and recommend techniques to reduce costs. Ensure all departments comply with the current healthcare laws and regulations.
EDUCATION:
La Plata High School- La Plata, MD - Graduated
University of Maryland – College Park, MD
College of Southern Maryland – La Plata, MD
Omni Tech – Decatur, GA – ITT Certified
Micro-soft Certified – Arlington, VA
Univ of Phoenix – Associate Degree Health Care
TRAINING:
Word Perfect, Comm. & Clerical Skills, Quattro Pro, Group Wise, Word Perfect, Windows, Installing & Configuring, and Administering Microsoft Windows XP Prof., ITT Tech. Health Care Administration
CERTIFICATIONS:
Outstanding Performance Award- May 1990, July 1992, March 1993, Aug 1995, and Sept 1997. Office of the Inspector General - Expectations of Customer Service going above and beyond. Infant and School age Certification for child care administration.
SPECIALIZED SKILLS:
• Time Management
• Strategic Thinking
• Problem Solving
• Team Work Skills
• Multi-Tasking
• Customer Service Skills
Objective:
Looking to advance and contribute 20 years of experience as an administrative assistant to the position in a fast-paced office where my interpersonal communication, plan and coordinate meetings, travel, and organizational skills will prove value.
Contact this candidate