Escrow Officer, Office Operations and HR Manager
Resume:
Dawn C. Morgan
*********@*****.*** 214-***-**** Dallas, TX 75287
CAREER OBJECTIVE:
I am a highly motivated and detail oriented professional with experience as an Escrow Officer in the Title Industry, as an Office Operations & HR Manager, Executive Assistant, Associate Accountant & Payroll Coordinator in the Real Estate Management business. I am pursuing a position in which my skills, special training and experience will positively impact the organization in meeting end goals.
SKILLS AND QUALIFICATIONS:
Meticulous work ethic
Exceptional written and verbal communication skills with ability to interact with individuals at all levels
Able to handle multiple priorities and deadlines with excellent follow through and flexibility; results oriented
Self-starter with little need for supervision
Strong organizational and interpersonal communication skills
Experience working independently in a high stress environment
Able to supply administrative and clerical support to multiple executives
Versatile and able to grasp new concepts, access situations, and build on existing ideas to resolve issues
EXPERIENCE:
TITLE INDUSTRY 2003-2023
Capital Title of Texas - 2013 2023
Capital Title, Fidelity National Title, United Title, Naler & Associates 2003-2013
ESCROW OFFICER
Currently Licensed TDI / Notary Public
Experience in title industry, handling interim closings between Developers & Builders as well as commercial and residential closings
Established and documented escrow accounts in compliance to established policies and procedures
Ability to manage the real estate closing transaction for issuing title insurance for residential, commercial and builder properties
Independent judgment, knowledge and experience to efficiently handle any situation which may arise during the escrow process
Familiar with standard concepts, practices and procedures within the escrow title industry
Outstanding experience in handling escrow transactions
Solid understanding of reconciling escrow files, receipt and disbursement of funds
Ability to address and clear conditions that may be discovered in the title search including but not limited to payoffs, liens, judgments, and probate matters to obtain clear title
Ability to perform a contract analysis, in order to accommodate all conditions as specified per the contract
Ability to prepare all closing documents adhering to the Lender’s instructions; to complete calculations by prorating taxes, interest, HOA dues and rent rolls
Ability to act as a liaison between all parties involved in the transaction including Buyers, Sellers, Lenders, Real Estate Agents to ensure a smooth closing
Able to perform, close and disburse the transaction, initiate wires, record documents, issue policies and forward closing package to lender
Proficient in escrow software (RamQuest & SoftPro), MS Office Suite, Excel, Word and Outlook
REAL ESTATE MANAGEMENT INDUSTRY 1980-2003 Gramex Corporation, Markland Real Estate Management, Co-West Group of Companies, Trammel Crow Company, Cap-Con Management, Gerald Hines Interests
OFFICE OPERATIONS MANAGER /EXECUTIVE ASSISTANT
Managed day to day operations of the company by executing office operations and procedures
Able to maintain organizational, prioritization, communication, supervision and interpersonal skills required to ensure effectiveness, efficiency and safety
Provided comprehensive administrative support to the executive team, enhancing office efficiency including clerical and administrative tasks i.e. drafting letters, memos, invoices, reports, and other documents
Ability to multi-task and prioritize in a highly fast-paced environment
Managed complex office administrative work requiring the use of independent judgment and initiative
Supervised and maintained the ordering of office supplies and inventory and all office equipment
HUMAN RESOURCES MANAGER
Performed all Human Resources procedures per Federal and State laws and attended seminars on a regular basis in order to maintain accurate and current procedures
Provided subject matter expertise regarding employee-related matters, supervision and training
Handled recruitment, interviews, hiring
Conducted orientations, employee reviews, warnings and terminations
Composed and prepared Employee handbook
Liaison for employee relations
Maintained all personnel files
ASSOCIATE ACCOUNTANT
Accounts payable and accounts receivable experience
Set up and maintained an intricate purchase order system
Payroll processing and commission calculations experience
Prepared State Comptroller’s Sales Tax and US Dept. of Labor monthly report
Education:
University of North Texas - 4 year academic scholarship-completed 2 years
Brookhaven Community College
Amber University
Mesquite High School - Graduated Valedictorian
REFERENCES
Marylyn Aston
(formerly with Capital Title)
Sr. VP – Builder Accounts
**.******@*****.***
Note: I worked with Marylyn from 2013-2023 as an Escrow Officer handling interim closings from Developer to Builder.
Phil Hord
Sr. VP / Attorney / Escrow Officer
Capital Title of Texas
*****@****.***
Note: I worked with Phil for 5+ years beginning in 2003 as an Escrow Assistant at Capital Title and then went with him when he left to work at United Title and then Fidelity National Title.
Kay Seabolt
Escrow Officer / Post Closing
Capital Title o Texas
********@****.***
Note: I worked with Kay at Capital Title for 2+ years handling post closing and document correction issues.
Russell Kellner
Loan Officer
Willow Bend Mortgage
Note: Russell was an employee at Co-West Group of Companies when I was the Assistant VP handling Office Operations, Payroll and Human Resources as well as assisting the CEO, CFO and President of the company. We worked together for 5+ years.
Eileen Schlossberg
Executive Assistant (now retired)
CapCon Properties
Note: I worked with Eileen as an Administrative Assistant for 2 Property Managers and also assisted the Financial Manager for 5 years at CapCon Properties.
3
Licensed TDI Escrow Officer
Notary Public Bondable
RamQuest Proficient
SoftPro
Proficient
Microsoft Word Proficient
Microsoft Excel Proficient
Microsoft Outlook Proficient
What clients say about Dawn
“I found that Dawn has great integrity, a fundamental commitment to her company, a desire to strive to excel and go beyond the required.”
Contact this candidate