Customer Service Human Resources
Resume:
Shiela Buttery
Gainesville, VA *****
adya1y@r.postjobfree.com
To obtain a position in a professional team driven environment, that provides an opportunity for growth and at the same time serve the organization to the best of my capabilities. Authorized to work in the US for any employer
Work Experience
Purchasing Assistant
ATLANTIC COAST COTTON - Gainesville, VA
July 2021 to Present
• Working with the purchasing manager to run the purchasing department
• Performing vendor research and selection to enhance profitability, reducing operating costs and boosting efficiency
• Maintaining cordial working relationships with vendors and supervising vendor activities
• Using quarterly and annual data to determine purchasing needs and performing inventory management
• Managing purchase orders, overseeing shipping schedules and maintaining purchase records
• Working with warehouse staff to compare deliveries with purchase orders to identify discrepancies
• Conducting ongoing market research to identify beneficial purchase agreements and potential vendors Front End Supervisor
Lowe's Home Improvement - Gainesville, VA
September 2019 to July 2021
Manage daily operations of the store as far as invoicing,payroll and inventory control. Manage the weekly and bi weekly scheduling of 10-15 associates. Management of Cash office process
Working with customers on a daily bases to solve any problems they may have or answer questions about the merchandise we carry.
Leading my team in creating a great shopping experience. Lead and mentor fellow associates
Operations Manager
Ace Hardware - Parkville, MO
June 2018 to June 2020
Manage daily operations of the store as far as invoicing,payroll and inventory contro. Daily interaction with vendors and greeting customers and help solve any issues that they may have. Give Exceptional Customer Service
Merchandise Manager
Core-Mark - Kansas City, MO
April 2015 to June 2019
• Work as a team resetting interior of 14 convenience store businesses
• Promote products to significantly increase their sales
• Communicate efficiently and provide each client with great customer service Leasing Consultant
Barclay Apartments - Kansas City, MO
January 2012 to May 2017
functions
• Greet, interview, and screen prospective tenants by processing full credit and background checks
• Goal of 8-9 leases a week
• Arrange tours for prospects
• Collect all fees associated with applications, rent, and maintain records of resident files
• Follow policies and procedures, comply with Fair Housing (state and federal laws)
• Planned resident functions
• Planned and set up Vendors for Property events.
• Elysée between leasing staff and maintenance crew
• Maintained the organization of the leasing office.
• Provide excellent customer experience
Operational Manager, Kansas City Missouri
Conoco Phillips - Kansas City, MO
1995 to 2013
• Directed and supervised employees in multiple store locations, engaged in sales, inventory taking, and cash auditing
• Addressed and corrected sales staff communication issues in a tactful manner
• Helped new store manager increase their sales by role playing and practicing selling techniques
• Analyzed sales info and translated it into strategic plans Education
Bachelor's in Business Communication
Ottawa University - Ottawa, KS
August 1989 to May 1994
Skills
• SALES (10+ years)
• BILLING (10+ years)
• CONTRACTS (5 years)
• OFFICE ORGANIZATION (10+ years)
• SALES GOALS (10+ years)
• Planogram (10+ years)
• Accounts Receivable (10+ years)
• Merchandising
• Accounts Payable
• Fair Housing Regulations
• Human Resources
• Store Management Experience
• Auditing (10+ years)
• Management
• Payroll (10+ years)
• Yardi (3 years)
• Microsoft Excel
• Bookkeeping
• Budgeting (10+ years)
• Marketing (10+ years)
• Office Management (10+ years)
• Event Planning
• Property Leasing (3 years)
• Account Reconciliation (10+ years)
• Profit & Loss
• Bank Reconciliation (10+ years)
• Journal Entries
• Basic Math (10+ years)
• Supervising Experience (10+ years)
• Planograms
• Customer Service (10+ years)
• Microsoft Office
• Leadership (10+ years)
• Public speaking
• Cash handling
• Purchasing (10+ years)
• Pricing (10+ years)
• Operations Management (10+ years)
Additional Information
Skills
• Excellent at customer care and achieving sales goals
• Skilled in office organization
• Spreadsheets
• Microsoft office
• Email communication
• Data visualization
• Analytical Skills
• Ability to work well both independently and in a team environment
• Knowledge in property management and fair housing laws
• Honest, competent, and effective communication skills
• Able to handle multiple tasks and assignments in a fast pace atmosphere
Contact this candidate