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Customer Service Set Up

Location:
Salt Lake City, UT
Posted:
July 14, 2023

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Resume:

Gerald F. Martinez

**** ****** ***** ********* ***

Ammon, Idaho, 83406

Cell Phone: 720-***-****

Email: adya0i@r.postjobfree.com

Skills/Qualifications:

Extensive customer service experience

Musician

Fine dining Restaurant

Parts/courier

Voice actor

Driving

Security clearance

Employment History:

Courier/parts stocker

Mancon/working at INL

Idaho falls/INL December 2022- June 15th 2023

Job Responsibilities:

•Safely and punctually delivered auto parts to local automobile stores from large distributors

•Checked loads against documentation before completing final delivery at destinations.

•Loaded and unloaded various delivery vehicles with correct order and balancing.

•Completed inspections daily to identify needed upkeep on vehicles and document performance concerns.

•Maintained energy and enthusiasm in fast-paced environment.

•Demonstrated respect, friendliness and willingness to help wherever needed.

Caregiver

Tacoma, Washington June 2021- November 2022

Took care of ailing mother.

Job Responsibilities:

Providing 24/7 on site care.

Assisted ailing Mother with daily living activities and personal grooming.

Administer medications following doctor’s instructions.

Took care of monthly bill payments and assuring the house was kept up.

GEO Denver day reporting center

1359 Court Place, Denver, Colorado, 80204

Client services specialist (Administration/Security) January 14th 2020 - May 15th 2020 (Laid off, office closed)

Perform UAs, BAs, swabs, hair follicle tests, and the installation of ankle monitors with clients, according to company policies.

Set up clients for orientation

Answer phone calls and relay pertinent information to my coworkers.

Provide backup for absenteeism or vacations of other security technicians throughout the company on a regular basis.

Respect clients rights and adhere to confidentiality according to HIPAA guidelines/regulations.

Enter data regarding C-Wise, incident reports and Dacod.

Independence House Denver

4300 Kalamath St. Denver, Colo. 80211

Administration/Security May 15 2015 - Sept - 30th 2019

Perform UAs, BAs and swabs with clients, according to company policies.

Cross-check our masters list with C-Wise to ensure that the clients UA colors, BA fruits, swabs and classes are up to date for our administrative coordinator.

Discharging client files, as well as reinstating clients who return to our facility.

Pend UAs and swabs on C-Wise and then entering the results when they come in. This includes making sure client medications are taken into account and faxing results to each P.O. or the party responsible for each client.

Perform intakes for clients, including filling out the LSI, TX-RW and ASUS.

Set up clients for orientation.

Ensure D.O.C. files and the file room are continuously maintained.

Answer phone calls and relay pertinent information to my coworkers.

Provide backup for absenteeism or vacations of other security technicians throughout the company on a regular basis.

Respect clients rights and adhere to confidentiality according to HIPAA guidelines/regulations.

Enter data regarding C-Wise, incident reports and Dacod.

Perform light maintenance and repairs with regards to office furniture and the detailing of our facility.

Pick up and deliver office supplies when needed.

Caregiver

6462 East 63rd Ave. Commerce City, Colorado, January 2010- may 2015

Took care of ailing father (Alzheimer’s/Dementia, Heart stent, Brain aneurysm, benign throat cancer, Type II Diabetes, arthritis, gout, liver, kidney problems)

Job Responsibilities:

Providing 24/7 on site care.

Assisted ailing father with daily living activities and personal grooming.

Administer medications following doctor’s instructions.

Managed father’s schedule, and ensured all doctor’s appointments were kept.

Assisted with grooming and bathing as well as personal hygiene

Cleaned house and managed incoming mail and bill payments

Perform housekeeping and meal preparations.

GameStop

1730 East Grand Ave. Laramie, Wyo. 82070 307-***-****

Game Advisor July 09- Dec 09

Sales and redistribution of new and used game software/systems.

Arranged in-store marketing products for positive representation.

Scheduled employee hours and responsibilities

Maintained a clean, clutter-free store environment at all times.

Provided service to customers regarding game systems and software.

Managed inventory on a daily basis

Education:

Adams City High School Graduate, Commerce City, Colorado, May 1990



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