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Customer Service Data Entry

Location:
Massillon, OH
Posted:
July 14, 2023

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Resume:

ERIN L. BING

**** **** ** **, ******, OH *****

330-***-**** · adya06@r.postjobfree.com

Experienced manager with an extensive customer service background seeking a data entry position. Demonstrated success with data entry for daily sales and cost reporting for multiple entities and weekly payroll.

EXPERIENCE

2020 – PRESENT

DATA ENTRY / BOOKKEEPER, KRAUS’ PIZZA ON 30TH, LOBY’S BAR AND GRILLE, IRISH PUB OF MASSILLON, AND HOG HEAVEN ON CLEVELAND AVE, CANTON Responsible for daily data entry of sales and cost information into Xtra Chef for four locations and utilize for food cost analysis. Enter recipes in Xtra Chef to maintain consistency in product cost reporting. Record daily sales and cost information in QuickBooks. Pay bills and manage payroll for four locations.

2019 – PRESENT

GENERAL MANAGER, KRAUS’ PIZZA ON 30TH

Responsible for supervision of front of house and back of house management. Oversee all new hires, inventory management, and serve as liaison to owners. Responsible for labor cost analysis, purchase management and reporting. Ensure food quality and customer service standards are met.

2020 – 2022

DISTRICT MANAGER, KRAUS’ PIZZA ON 30TH, LOBY’S BAR AND GRILLE, AND IRISH PUB OF MASSILLON

Responsible for supervision of back of house management at three locations. Trained managers on staffing, food cost analysis and inventory management 2013 – 2019

KITCHEN MANAGER, KRAUS’ PIZZA ON 30TH

Responsible for back of house staffing including hiring, training, retention, scheduling, and supervision. Responsible for labor cost, purchase management and upload. Ensure food quality and customer service standards are met.

2

2013

LINE COOK, LOBY’S BAR AND GRILLE

Served as line cook for three months and was promoted to kitchen manager at another location in owner’s portfolio (Kraus’ Pizza on 30th).

1999 - 2013

BAR MANAGER, DAILY DOUBLE

Responsible for staffing including hiring, training, retention, scheduling, payroll, and supervision. Managed inventory and product cost analysis. Ensured compliance with Department of Commerce and State of Ohio Health Department rules and regulations. 1992 - 1999

BARTENDER, DAILY DOUBLE

EDUCATION

1988

DIPLOMA, PERRY HIGH SCHOOL

SKILLS

Customer Service

Front of House, Back of House

Food Cost Management

QuickBooks

Staff Management

Process Improvement

XtraChef



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