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Human Resources Customer Service

Location:
Mymensingh, Bangladesh
Posted:
August 27, 2023

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Resume:

Cameron L. Davis

**** ***** ***** **, **********, TN 38053 • ************@*****.*** • 662-***-****

Professional Summary: Versatile, forward-thinking, and visionary professional with administrative/managerial experience in Accounting, Finance, and Human Resources, with the ability to prioritize and execute multiple projects and deadlines concurrently. Proven track record of having a strong background improving performances, productivity, efficiency, and profitability of organizational operations, and providing transformative leadership to growing organizations. Adept in setting financial targets and devising strategies to improve internal controls, standards, and processes. Successful in advising executives on financial strategies driving short/long term growth. Motivated to keep company financial operations compliant, accurate and cost-effective. Skilled in uncovering opportunities to improve financial growth, risk management, and internal controls, while managing all financial/accounting functions, minimizing risk, and administering initiatives, building highly effective teams, through diversity and inclusion, providing a broad level of counseling on employee relations, training programs, and handling complex situations with professionalism and confidentiality.

PROFESSIONAL EXPERIENCE

Financial Accountant/Controller

Jerusalem MB Church, Forrest City, AR

February 2017–Present

Responsible for managing a team of 6 employees, overseeing all office duties and aspects of financial reporting, while performing the month-end closing process, preparing complex analysis and financial statements, including income statement, balance sheet, and other reports in accordance with GAAP

Oversee accounts payables/receivables, purchasing, fixed assets, general ledger, and journal entries

Provide treasury and cash management by overseeing reconciliation of banking activity and credit card processing

Negotiate and maintain contracts with office equipment and supply vendors

Developed and executed internal controls to improve accuracy and reduce error rate by 25%

Prepare and file quarterly and annually payroll tax form, including W-2, 940, 941, and 1099’s

Handle all aspects of HR, by interviewing, hiring, training, and evaluating employee performances

Research all account transactions, demonstrating keen ability to recognize and resolve discrepancies

Track company expenditures against budget allocations and perform robust monthly variance analysis

Manage complex calendars, scheduling and coordinating meetings and appointments and travel arrangements for executives

Proactively identified potential issues with accounting processes, and continuously optimized these processes to improve efficiency of year-end closing by 70%

Establish and maintain Human Resource-related employee files reflecting salary increases, deductions, garnishments, and payroll, exercising a high level of confidentiality

Human Resources Generalist

Memphis Contract Packaging, Somerville, TN

October 2020–September 2021

Supervised a team of 7 employees, and managed the day-to-day operations, the coordination’s’ and executions of the onboarding and offboarding process of new hires/current employees; including the facilitation of new hire orientation, terminations, exit interviews, affirmative action planning, and personnel files, including I-9 compliance and E-Verify process

Conducted daily, weekly, and quarterly safety audits of the plant, while documenting the weekly and monthly safety meetings, and maintained OSHA files, EEOC compliance reports and other documents, ensuring safety compliance

Coordinated all employee events, including on-site job fairs, recognition, health and wellness programs, luncheons, etc

Managed and reviewed employees’ unemployment/ workers comp claims, leaves of absence, FMLA requests, and transfers

Handled all phases of the full cycle recruitment process from sourcing and attracting talent through generating recruitment plans to extending offers drafting offer letters

Performed phone screenings, interviews, tracked background/reference checks and scheduled drug screenings for new hires

Coordinated and administered benefits open enrollment for new hires and current employees, being main point of contact

Oversaw all aspects of training for 2 plants, including preparing training materials, instructing training classes, and effectively measuring training efforts on employee relations matters such as performance, counseling, harassments, and discrimination

Designed various levels of training programs, and improved existing, for new hires increasing retention rate by 30%

Assisted in the creation, implementation, and administration of the organization’s labor and employee relations programs, policies, and procedures, regularly updated employee handbook and job postings

Responsible for compliance data tracking for training, KPIs and engagement logs and spreadsheets, event entry, and reports

Partnered with the leadership team to understand and execute the organizations human resources and talent strategy particularly as it related to current and future needs, retention, and succession planning

Tracked and maintained all time and attendance; responsible for processing, auditing, and reconciling weekly payroll for 400+ employees, (Exempt/Non-exempt); Maintained information for payroll purposes including garnishments, bonuses, salary adjustments, PTO, employee deductions and tax allocations

Aggressively controlled department expenses in accordance with accurate revenue forecasts, made adjustments to maximize profitability and proactively managed cost accounting, capitalized variances, and inventory provisions

Achieved inventory reduction by 15%, developing and implementing optimization methodologies for accounting processes

Developed a positive workplace culture through implementation of action plans that were designed to improve team member retention and to foster teamwork, communication, and high levels of employee engagement

Played a key role in employee conflict issues and assisted managers in mitigating conflicts promptly to fulfil and surpass company expectations, and nurtured partnerships through HR to bridge the divide between management and employees

Decreased expenditures 30% by implementing inventory controls and standardizing ordering procedures

Effective leader who used proven methods and cutting-edge technology to cut cost and boost productivity

Supported management in executing on employee equity compensation plan to improve employee retention by 15%

Modified the recruiting, onboarding, and training process with included excel spreadsheets that reduced time to hire by 20%

Bookkeeper

Brighton High School, Brighton, TN

August 2019–March 2021

Managed accounts payable/receivables, and expense control procedures, including bank and account reconciliation, cash receipts, disbursements, purchase order, invoicing, and preparation of daily bank deposit

Ordered and maintained office supply inventories while adhering to budgeting practices

Set up vendor files with 1099 processing and built/maintained positive vendor relationships

Organized and maintained administrator’s calendar, scheduled meetings, appointments, and travel arrangements

Performed month-end closing process, provided auditors with requested documents, processed check request & timesheets

Prepared and edited reports, presentations, and documents; entered numerical data with speed and accuracy using 10-key

Customer Service

Home Depot, Covington, TN

March 2018–June 2019

Created cost analysis/estimates for supplies, materials, and other projects cost

Reduced shrink 20%, by providing exceptional customers service to customers

Entered customers Flooring, Millworks, Plumbing, and HVAC orders into special services system

Managed all installations from scheduling and dispatching vendors to perform the installations to following up with customer, ensuring project was delivered as expected

Effectively managed a multi-phone line system; generated, resolved customer issues and routine complex inquiries; and leveraged data and analytics to drive sales leads

EDUCATION

Millington Central High School, Millington, TN

May 2019

High School Honors Diploma (Participated in National Honors Society and National Technical Honors Society)

ADDITIONAL SKILLS

Highly Proficient in Adobe & MS Office Suites (Word, Excel, PowerPoint, Outlook, Access, SharePoint, Project, and Dynamics/Great Plains), V-Lookups, and Pivot Tables

QuickBooks, ADP, Kronos, SAP, Paylocity, Ceridian Dayforce, Workday, Paycor, UltiPro, Paycom, NetSuite, Oracle People Soft & JD Edwards, CDK Drive, Yardi, OneSite, Epic

Business/Financial Acumen, P&L Management, Forecasting, Mergers & Acquisitions, Process Integrations, Project Management, Inventory Accounting, Property Management, Sales, Data Analysis

Strong Communication, Time Management, and Decision-Making abilities, Strategic Planning, Empathy, Due Diligence Interpersonal Communication, Creative Problem Solver, Attentive to Detail, Marketing

Maintain Regulatory Compliance, SOX Compliance, and GAAP Principles

Reference: Upon Request



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