Customer Service Preventative Maintenance
Resume:
Areas of Expertise
Exceptional technical, mechanical & electrical aptitude
specifically generator & vehicle mechanical aspect.
Proficient in exercising judgment, decisiveness & creativity in situations involving a variety of generally pre- defined duties.
Strong customer service skills with a professional demeanor & always ‘safety-first’ mentality.
Solid technical knowledge of engines, load transfer equipment, electrical generator systems & related engine mechanical failures.
Strong verbal, written, analytical & persuasive skills with the ability to interact effectively with all levels of employees & management.
Ability to read/ interpret blueprints, manuals, schematics, building plans & work drawings with the ability to understand the technicality.
Demonstrates strong administrative/ organizational skills with strong commitment to safe working practices.
Able to adhere to all safety & environmental
considerations.
Proficient in establishing/ maintaining collegial, harmonious working relationships with internal teams & external parties that strengthen/ sustain competitive advantage.
Able to perform diagnostic examinations using
computers to ascertain system failure & repairs.
Ability to provide guidance, assistance, and/or
interpretation to others on how to apply procedures and standards to specific situations.
Prowess to maintain high standards of accuracy in performing duties & responsibilities.
Excellent critical thinking & problem-solving ability, who can take direction & work well with a team,
Knowledge in electrical, mechanical, thermal, hydraulic principles & practices.
Eminent Feats
2022 - Took part in ‘Guinness World Records’ for ‘Most number of people performing static Apnea simultaneously in multiple locations’, organized by Freedive, Maldives. Professional Precis
Extremely meticulous & industrious Senior Generator & Vehicle Mechanical Professional with 25+ years of experience in taking ownership for excellence through personal effectiveness & dedication to the continuous improvement of the operations and continually communicating with the customer to provide an exceptional customer experience & quality output.
Furthermore, maintaining a standard of excellence in all the tasks whilst meeting/ exceeding established performance expectations set by management and maintaining
accountability for assigned responsibilities from a technical, human & quality perspective. Also, collaborating & building partnerships through trust & open exchange of diverse ideas/ perspectives to achieve organizational goals.
Coursers Qualifications
2023 - Industrial Boilers Operation & Maintenance, University of Moratuwa, SL.
2023 - Certified Boiler Attendant (Class i) by Eng. D L Asoka Peiris, Sri Lanka.
2022 – Steam Boiler Thermal Design, Operation &
Maintenance Practices, Energy Saving Opportunities With Environmental & Legal Aspects, HIC Consultants Group, SL 2019 - Certified Boiler Attendant (Class ii) by Professor P M D R Muhandiram, Sri Lanka.
2016 - Certified Boiler Attendant (Class iii) by Professor P M D R Muhandiram, Sri Lanka.
2001 - Motor Mechanic Course (1 Year), National Apprentice Industrial Training Authority, Sri Lanka.
2000 - Motor Vehicle Technology Course, Ceylon German Technical Training Institute, Sri Lanka.
2000 - Electronics Course, JMC School, Sri Lanka.
Part 1 - Modules
Exhaust Gas Technology - C Safety Electronics - C
Comfort Electronics - C Electrical/ Fuel Injection - C Digital Engine Controlling System - C
Part 2 (Auto Technology) - Modules
Electronic Direct Injection Systems Gasoline Direct Injection Digital Glow Controlling System Supplemental Restraint Sys Turbo Charging & Super Charging Digital Climate Control Electronic Control Transmission CAN Data Bus
Gayan Dias
Senior Generator & Vehicle Mechanical Professional ***********@*****.***
Maldives +960-*******
Sri Lankan
Timeline Cont.
Mechanic
Auto Master - Maldives 2011 - 2012
Generator Operator
Island Hideaway - Dhonakulhi, Maldives 2010 - 2011 Mechanic
Yahya Ahmed Al Nazab Al Cobra - KSA 2008 - 2009
Forman
Nawala Fabricators - Sri Lanka 2006 - 2008
Mechanic
Rama Auto Serve (Pvt.) Ltd - SL 2002- 2006
Senior Mechanic Mechanic
Ranjith Motors (Pvt.) Ltd - Sri Lanka 1998 - 2002
Referees
Mr. Ishantha Priyadarshana
Assistant Chief Engineer
The Residence Maldives
Falhumaafushi, Gaafu Alif Atoll, Maldives
Email : ********.*************@*****.***
Tel : +94-775-******
Mr. Sajeewa Manawasinghe
Director of Engineering
W Maldives
Fesdu Island, North Ari Atoll, Maldives
Email : *******.************@*******.***
Tel : +96 07 301332
Timeline
Mechanical Engineer 2021 - Hitherto
W Maldives - Maldives
Diagnose, troubleshoot, repair & perform preventative maintenance on diesel, natural gas engines,
generators, controls, automatic transfer switches, paralleling switchgear & fuel supply systems.
Understand & pursue all company guidelines, safety rules, including maintaining a safe, clean & orderly work area.
Contribute to company accident prevention & safety improvement activities.
Advise the HOD of parts needed for necessary repairs
& keep him continually apprised.
Assist in answering customer questions & problems when necessary.
Document detailed, complete & legible descriptions of all repair operations performed.
Perform preventative maintenance, troubleshooting & vendor management as part of daily duties.
Interpret electric & electronic schematics, wiring diagrams & ladder logic.
Perform load bank testing on generators to ensure units are in the proper operating conditions & meets applicable code requirements.
Execute the planned preventative maintenance as well as routine maintenance for steam boilers and Power generators. STP and a reverse osmosis plant at the Resort.
Generator Technician
The Residence Maldives – Maldives 2013 - 2021
Mechanic
Rama Auto Serve (Pvt.) Ltd - Sri Lanka 2012 - 2013
Service & repair of all type of vehicles & perform preventive maintenance such as lube, oil change, belt/ hose replacement, brake inspection, bearing repacking
& tire maintenance.
Diagnose and effectively repair mechanical, engine & electrical irregularities/ malfunctions on all vehicles.
Drive automatic & standard shift vehicles for testing, transfer & pick-up/ delivery of parts.
Perform inventory checks & order parts, supplies as needed.
Perform all work assigned in a safe, well managed, manner & assure that the area is safe for mechanics & other employees to work.
Comply with all company policies & procedures
including, but not limited to safety, environmental, confidentiality & code of conduct.
Contact this candidate