Bhavna Boodeney
Fluent in English and French
Hamilton, ON
ady9w4@r.postjobfree.com
Willing to relocate: Anywhere
Personal Details
Highest Level of Education: DCS / DEC
Work Experience
Everyday Banking Associate
Bank of Montreal - Hamilton, ON
March 2022 to Present
• Answering customers inquiry about their bank account (50-70 calls per day)
• Helping customer getting access to their online banking
• Making sales: Loan, Line of credit, overdraft protection, credits
• Resetting passwords, paying bills, authorized limit increase
• Customer escalation complaint
• Activating digital wallet
• Registering for online banking
Food services assistant / Cashier
Booster Juice - McMaster University, ON
August 2019 to December 2021
• Providing excellent and efficient customer service
• Receiving and fulfilling customer orders
• Provide quality beverages and food items consistently for all customers.
• Prepare Smoothies, food and other beverages to Booster Juice standards.
• Follow health, safety and sanitation guidelines for all products.
• Maintain quality store operations.
• Follow store policy and procedures for operational flow at each station.
• Follow standards for merchandising, stocking, rotating and storing products.
• Perform cleaning tasks in accordance with the daily checklists and cleaning standards.
• Present oneself professionally and demonstrate clear communication skills.
• Contribute to store profitability.
• Follow cash handling procedures and cash register policies.
• Follow inventory stocking and recording guidelines.
• Contribute to store goals for increasing sales and improving profits. General Labourer
Moyers Apple products - Beamsville, ON
October 2018 to May 2019
• 12 hours shift
• Working on conveyor line
• Chocolate dressing on apple
• Examine final product to make sure it is good for packing
• Packing and labelling of final products
• Cleaning when done working
• Examine the diverse products and other commodities
• Evaluate samples of products and the operating machines for packaging
• Remove any product defects from the line
• Ensure product does not jam up
• Making boxes and hand packing product
Administrative Assistant
Diadeis- packaging ltd - Port Louis, MU
April 2016 to July 2018
Cassis, Port Louis, Mauritius
• receive and send quotations.
• Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies.
• Providing real-time scheduling support by booking appointments and preventing conflicts.
• Making travel arrangements, such as booking flights, cars, and making hotel and restaurant reservations.
• Screening phone calls and routing callers to the appropriate party.
• Using computers to generate reports, transcribe minutes from meetings, create presentations, and conduct research.
• Greet and assist visitors.
• Maintain polite and professional communication via phone, e-mail, and mail.
• Anticipate the needs of others in order to ensure their seamless and positive experience. Data Entry
London Way
February 2015 to March 2016
Rue St Paul, La Caverne, Mauritius
• Identify unpaid invoices and notify the appropriate parties
• Review, fast-check and process invoices for payout
• Maintain accurate and thorough vendor records
• Index invoices and file them in the appropriate places
• Entering customer and account data from source documents within time limits
• Compiling, verifying accuracy and sorting information to prepare source data for computer entry
• Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output Education
Diploma in Tourism
Mohawk College - Hamilton, ON
September 2018 to April 2020
High school diploma in Sociology, science, literature N. Saddul College - Vacoas
January 2008 to November 2016
Skills
• EXCEL
• MICROSOFT WORD
• OUTLOOK
• POWERPOINT
• PUBLISHER
• Tico certified
• Retail Management (1 year)
• Food Service (2 years)
• Data Entry (1 year)
• Pos System
• Sales representative (1 year)
• French
• English
• Multilingual
• Presentation Skills
• Merchandising
• Food Preparation
• Cash Handling
• Microsoft Publisher
• Administrative Experience
• Organizational Skills
• Financial services
• Bilingual (10+ years)
Languages
• French - Fluent
• English - Fluent
Links
https://boodeny65.wixsite.com/mysite
Additional Information
HIGHLIGHTS OF QUALIFICATIONS
• Computer skills; Microsoft Word, Excel, PowerPoint, Publisher, Outlook
• Leadership; organizing and gathering information for teamwork project
• Basic experience with Global distribution systems: Apollo and Sabre
• Research destinations, travel advisories, travel requirements with ability to communicate effectively and provide guidance to traveler
• Strong knowledge in calculating cost of a FIT, ITCS, commissions, and travel insurance