Customer Service Data Entry
Resume:
Chrissa Boyles
Paron, AR *****
*************@*****.***
I have experience with most Medical Front Office skills. I enjoy working with others and am a Team player. I also feel my excellent Communication skills along with my experience would be a great fit for your company.
Work Experience
COVID-19 Screener
CARTI
September 2020 to May 2021
Greeted patients, helped assist them in getting in facility via wheelchair or walker. Took temperature and asked them COVID Screening questions.
Owner/Operator
C & S Tree Service - Benton, AR
January 2015 to March 2019
• Answered calls and scheduled time for customers to meet with C & S representatives for bids.
• Scheduled dates and times for C & S to perform jobs per signed contract.
• Processed all payments for services performed by C & S and made sure client was satisfied prior to C & S leaving job site.
• If needed, I could also be found assisting in raking up leaves, any debris and helping make sure job site was clean as tidy as it was when we arrived,
Account Representative II
Baptist Health Medical Center - Little Rock, AR
March 2010 to November 2013
Verified patients benefits via the Internet, while electronically billed all claims including Workers Comp.
• Worked insurance denials, sent out EOB's with corrected claims.
• Ran a collection list weekly, worked with patients in setting up payment plans or turning over to collections.
• Proficient in Medicaid billing. Able to pull medical records and determine if patients visit to the Emergency Department was a true
Emergency per Medicaid guidelines. Notified patient when their claims didn't meet criteria and offered financial assistance when needed.
• Worked closely with Insurance companies to make sure all claims were processed correctly and in a timely manor.
OB Financial Counselor
Dr. Judy L. McDonald - Little Rock, AR
March 2005 to February 2009
• Verified all patients benefits via Internet.
• Worked closely with all OB patients satisfying all co insurance/deductibles, setting up payment plans if needed to be paid in full by patients seventh month of pregnancy.
• Responsible for turning over all patient accounts to an outside collection agency.
• Medical Records
• Collected all co-pays/co- insurance on date of service.
• Scheduled all in patient deliveries as well as all in patient and out patient procedures with Hospital.
• Checked patients in. Collected all new patient paperwork, documents and scanned them into system. Created new patient file and answered any questions patients had pertaining to their visit or their patient account.
• Answered all incoming calls to clinic.
Education
High school diploma in Medical Billing
Draughon's Business College - Little Rock, AR
Skills
• Skills:
• Extensive Customer Service, Medical Billing, Collections experience.
• Excellent communication, interpersonal and organizational skills.
• Self-motivated and assertive.
• Pleasant speaking voice.
• Organized and efficient.
• Dependable
• can work without supervision.
• Demonstrated ability to work effectively with clients.
• EMR Systems
• Workers' Compensation
• Microsoft Word
• Medical Receptionist
• Medical Records
• Insurance Verification
• Medical Office Experience
• Accounts Receivable
• Tree Care
• Medical Scheduling
• Data Entry
• Customer service
• Typing
• Administrative experience
• Computer literacy
• Front desk
• Hospital Experience
• Microsoft Office
• English
• Medical terminology
• Time management
• Documentation review
• Phone etiquette
• 10 key calculator
Contact this candidate