NICOLE GOFF

424-***-****

ady9s3@r.postjobfree.com

Los Angeles, California

CAREER OBJECTIVE

Highly accomplished professional with over a decade of success in luxury sales. Recognized for cultivating brand awareness, orchestrating strategic planning, and adeptly managing client relationships while overseeing critical business processes and communication channels. A proven record of optimizing operational workflows and consistently surpassing revenue targets, coupled with an innate ability to foster unwavering loyalty within work environments.

SUMMARY OF QUALIFICATIONS

Key Areas of Expertise:

Proficient in Revenue Analysis, Merchandising, Customer Service, Marketing, and Brand Management, with a focus on driving exceptional business outcomes.

Well-versed in Business Training and adept at orchestrating successful Event Planning initiatives.

Technical Proficiency:

Mastery of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Inventory Management Systems, Social Media platforms, and Google Applications. Personal Attributes:

Renowned for being Detail-Oriented and a proven Team Leader.

Acclaimed for adept Problem-Solving skills and exceptional Organizational abilities.

Thrives as a Resilient and Adaptable professional in dynamic, fast-paced environments.

Language Fluency:

Fluent in both English and Afrikaans.

WORK EXPERIENCE

DJULA Paris January, 2023 – Present

Boutique Sales, Beverly Hills, CA

Executed the opening and closing procedures of the boutique on a daily basis.

Spearheaded the development of new customers by skillfully converting walk-in traffic into loyal patrons, effectively generating enthusiasm and aspiration for the brand.

Innovatively generated content for the boutique's social media platforms, enhancing brand visibility and engagement.

Developed a comprehensive understanding of merchandise features and benefits, showcasing products through exceptional presentation and styling techniques.

Managed repairs and online orders while ensuring seamless customer experiences.

Leveraged excellent communication skills to facilitate effective interactions with clients.

Navigated daily in-store procedures and various operational tasks, consistently contributing to the store's smooth functioning.

Demonstrated prowess in driving daily sales, reflecting a commitment to enhancing business growth.

BEMER Technology June, 2020– January, 2023

Equestrian Therapist, Los Angeles, CA

Cultivated strong relationships within the equestrian community, catering to high- profile clients and their sport horses.

Represented clients at prominent events like West Palms and various national horse shows, including engagements at private barns.

Successfully marketed and sold Bemer Equestrian PEMF medical FDA devices.

Provided comprehensive training and orientation for new clients on the utilization of medical technology.

Diligently monitored horse health and managed behavior during therapy sessions. Neiman Marcus June, 2017 – January, 2020

Fine Jewelry Associate, Los Angeles, CA

Managed daily sales operations for the jewelry department, driving monthly revenues exceeding $30K, while leading a team of 4 representatives.

Acted as a brand ambassador for prestigious names like LAGOS and David Yurman, upholding meticulous visual and merchandising standards throughout the sales floor.

Conducted daily inventory verifications for a jewelry inventory valued at over $100K, ensuring asset security and precise inventory management.

Provided customers with attentive support for sales inquiries, adeptly promoting store-wide promotions and events within the Neiman Marcus establishment. EDUCATION & TRAINING

Gemological Institute of America

o 2017 - Colored Stone Essentials Certificate Jewelry Essentials Certificate o 2008 - Pearls Certificate

o 2008 - Diamond Essentials Certificate

Johannesburg Technical College Fashion Design Certificate REFERENCES

Available upon request.

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