Customer Service Sales Associates
Resume:
MD SARFROJ RAEEN
Al Gharaffa
DOHA, QATAR
******************@*****.***
CAREER OBJECTIVE :
Dynamic, engaging and dedicated with more than 3years experience in different area like retail seeks to become a Sales Assistant, supervisor at industry & banking sector as marketing and finance also. I am a consistent performer, regularly hit sales target, maintained excellent customer service and managed personnel to give their best on a daily basis.
PROFESSIONAL EXPERIENCE :
APPAREL LLC
DOLLAR PLUS - IBN BHATTUTA
Sales Associate (Apil 2022 – 2023)
Greeting customers, improving engagement with merchandise and providing outstanding customer service.
Dealing with customer complaints and queries on day to day basis.
Operating cash registers, managing Financial Transactions and balancing drawers.
Taking stock inventories on regular basis and update the Store Manager about it.
Increasing in store sales.
Superior Product Knowledge.
Introducing promotions and opportunities to costumers.
Cross-selling products to increase purchase amounts.
FOLLOW ME
UDAYAPUR, NEPAL
sales supervisor (May 2021 – Ssept2021)
Providing leadership and guidance to sales associates on sales techniques, customer service, and product knowledge.
Mentoring and coaching sales associates to help them achieve their goals and develop their skills.
Developing and implementing sales strategies and tactics to achieve sales targets and revenue goals.
Conducting sales analysis to identify trends and opportunities for improvement.
Collaborating with other departments, such as marketing and product development, to develop new products and promotions that drive sales.
Participating in the hiring, training, and performance evaluation of sales associates.
Providing regular feedback and performance evaluations to sales associates to help them improve.
EDUCATION :
JBIT COLLEGE OF APPLIED SCIENCE AND TECHNOLOGY
BACHELOR OF BUSINESS ADMINISTRATION (BBA)
G.P.A: 73.23%/100% (2021 BATCH)
ADDITIONAL SKILLS :
Operating Systems: Windows
Excellent M.S Office Skills, Can operate Vlookup and other statistical functions in Excel.
Computer hardware & software knowledge
KEY SKILLS :
Self motivated with good communication and interpersonal skills
Ability to work with responsibility and work with team.
I regard team spirit as integral part of productivity.
LANGUAGE SKILLS :
Languages
Ability to Speak and understand
Ability to Read and write
English
Excellent
Excellent
Hindi
Excellent
Excellent
Nepali
Excellent
Excellent
TRAINING & ACHIEVEMENTS :
Effective Communication Training by Apparel Qatar wll.
Costumer First Training by Apparel Qatar wll.
PERSONAL DETAILS :
Father’s Name : AYUM RAIN
Mother Name : JULEKHA KHATUN
QID Number : 298********
Passport Number : PA1283835
Passport Expiry : 09 Feb 2033
Note : I have NOC so I can join immediately.
I hereby certify facts contained in this CV are true and correct to the best of my knowledge and belief.
Contact this candidate