Jennifer Pope

Fresno, CA

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Administrative Assistant

Western Ag Irrigation - Madera, CA

July 2023 to August 2023

Assist in quick books. Do daily deposit, answer phones, receiving, filing Office Manager

Premiere rentals - Friant, CA

May 2013 to May 2023

1. Customer contracts, credit card machine for deposit, inspect equipment upon return.

• Collected payments

• Handled general office administration, including Experience with computers and Microsoft office,

• Handled general office administration, including Customer contracts, answer phones, prepare damage reports, bill for damages,

• Greeted visitors

• Collected payments

• Multi phone lines

• Clear communication skills

• Database management

Cashier

Squaw valley trading post - Olympic Valley, CA

January 2008 to January 2011

Cashier for a small mountain store. Also stocked shelves, kept store clean. Education

18 units towards AA degree in Medical billing in Medical back office, terminollogy 1 and 2, pharmacology, beginning computers Fresno City College - California

August 2012 to June 2013

High school diploma

North Salinas High School - Salinas, CA

September 1990 to June 1995

Skills

• Office Management (5 years)

• Bookkeeping

• Microsoft Outlook (8 years)

• Human Resources

• Communication skills (8 years)

• Hospitality (8 years)

• General Ledger Accounting

• Microsoft Office (7 years)

• I have taken medical terminology1 &2, and pharmacology. Beginning ppICD 9

• Journal Entries

• Shipping & receiving (5 years)

• Order confirmation (5 years)

• Multi phone lines (10+ years)

• Microsoft Powerpoint (5 years)

• Inventory management (5 years)

• Adobe Acrobat (1 year)

• Office equipment including scanner copier printer, fax machine, multi phone lines (10+ years) Assessments

Verbal communication — Proficient

May 2023

Speaking clearly, correctly, and concisely

Full results: Proficient

Attention to detail — Proficient

February 2023

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Front desk agent (hotel) — Proficient

March 2023

Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient

Customer focus & orientation — Proficient

February 2023

Responding to customer situations with sensitivity Full results: Proficient

Customer service fit — Proficient

May 2023

Measures the traits that are important for success for customer service roles Full results: Proficient

Call center customer service — Proficient

February 2023

Demonstrating customer service skills in a call center setting Full results: Proficient

Medical receptionist skills — Proficient

April 2023

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Customer service — Proficient

February 2023

Identifying and resolving common customer issues

Full results: Proficient

Office manager — Proficient

June 2023

Scheduling and budgeting

Full results: Proficient

Sales skills — Proficient

January 2022

Influencing and negotiating with customers

Full results: Proficient

Administrative assistant/receptionist — Proficient February 2023

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Project timeline management — Proficient

February 2023

Prioritizing and allocating time to effectively achieve project deliverables Full results: Proficient

Retail customer service — Proficient

February 2023

Responding to customer situations in a retail setting Full results: Proficient

Front desk agent (hotel) — Proficient

June 2023

Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient

Scheduling — Proficient

May 2023

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient

Written communication — Proficient

May 2023

Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient

Outside sales — Proficient

May 2023

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Proficient

Work style: Reliability — Proficient

November 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Data entry: Attention to detail — Proficient

June 2023

Maintaining data integrity by detecting errors

Full results: Proficient

Management & leadership skills: Impact & influence — Proficient September 2022

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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