Kerry Tonge

***-** ***** **.

Jamaica, NY *****

Mobile: 929-***-****

Email: ady9l3@r.postjobfree.com

Objective : Current Federal Officer with the Transportation Security Administration seeking to acquire a challenging career with a solid law enforcement or security agency, utilizing the opportunity to offer proven and developing skills within the organization. PROFESSIONAL EXPERIENCE

Transportation Security Administration

230-59 Rockaway Boulevard

Jamaica, Queens, NY 11413 United States

04/2019 - Present

Hours per week: 40

Transportation Security Officer

Duties, Accomplishments and Related Skills:

● Provide front line security protection to air travelers, airports, and airplanes.

● Operate various screening equipment and technology to identify dangerous objects in baggage, cargo and on passengers, and prevent those objects from being transported onto aircraft.

● Perform searches and screening, which may include physical interaction with passengers

(e.g., pat-downs, search of property, etc.), conducting bag searches and lifting/carrying bags, bins, and property weighing up to 70lbs.

● Using diverse electronic detection and imaging equipment.

● Control terminal entry and exit points.Interacting with the public, giving directions and responding to inquiries.

● Maintain focus and awareness while working in a stressful environment which includes noise from alarms, machinery and people, crowd distractions, time pressure, and disruptive and angry passengers, in order to preserve the professional ability to identify and locate potentially life threatening or mass destruction devices, and to make effective decisions in both crisis and routine situations.

● Engage in continuous development of critical thinking skills, necessary to mitigate actual and potential security threats, by identifying, evaluating, and applying appropriate situational options and approaches. This may include application of risk-based security screening protocols that vary based on program requirements.

● Retain and implement knowledge of all applicable Standard Operating Procedures, demonstrating responsible and dependable behavior, and is open to change and adapts to new information or unexpected obstacles.

● Demonstrate creative problem-solving skills and the ability to work independently or as part of a team equally well.

● Work independently and collaboratively in a fast-paced environment with competing priorities to achieve organizational goals and objectives. Supervisor: Orlando Torres 347-***-****

Okay to contact this Supervisor : Yes

KPMG LLP

August 2016 - May 2018

345 Park Ave

New York, New York 10154

● Execute meeting room setup and breakdown and test the audio/visual (A/V) systems and sources are operational prior to meeting start .

● Meet and greet guests prior to meeting start and assist with customer service requirements

.

● Troubleshoot moderate to advanced equipment malfunctions and failures .

● Track and submit furniture or facility-related repairs to appropriate personnel .

● Coordinate the various aspects of workspace and conference room reservations to maximize utilization

● Assist with various support projects and other duties as assigned . Canon Business Solutions January 2013 - June 2016

51 Madison Ave

New York, NY 10001

● Coordinate corporate relocations and equipment installations.

● Organize furniture and equipment for corporate meetings.

● Maintain and organize work requests pertaining to corporate client needs.

● Active participation in development of new employee training, and cross training of established staff.

● Answer client inquiries, and correspond via phone and email.

● Update, log and ascertain knowledge of facilities protocol and procedures.

● Assist with the installation and removal of keyboard trays, corkboards, and whiteboards.

● Responsible for building improvements such as furniture repair, electrical wiring, plumbing repair, locks, air conditioning installation, and general maintenance on air conditioning parts.

● Lift, place, and remove a variety of equipment weighing 70+ pounds such as tables, chairs, carts and stools.

● Assemble, disassemble and arrange furniture for conference meetings and events seating 300+ attendees.

● Ensure all facilities work requests are met promptly.

● Implement feedback to Management to improve existing departmental operations

● Deliver sort and manage USPS, DHL, UPS and Federal Express packages to and from clients in a responsible and timely manner.

Metropolitan Museum of Art Distribution Center

December 2012 – January 2013

66 – 26 Metropolitan Avenue Middle Village

New York, NY 11381

Warehouse Worker

● Prepared and shipped merchandise to customers.

● Logged and maintained warehouse inventory.

● Organized and maintained warehouse work area.

● Maintained safety at all times.

● Reported and flagged damaged merchandise.

Cambridge Corporate Services

October 2006 – October 2011

26 Broadway Suite 929

New York, NY 10004

Mail Room Clerk

● Sorted interoffice and regular mail by department.

● Logged and distributed overnight packages.

● Prepared mail and packages for shipment.

● Maintained mailroom supply inventories.

● Organized and maintained the mailroom.

● Responsible for prompt and precise delivery, pick up, and processing of all courier items office mail, interoffice mail, newspapers, magazines, and all couriers of the United States Postal services and internal messenger services such as, but not limited to, FedEx, UPS, Certified Mail, DHL and Urban Express.

● Answered phones, and responded to telephone and in-person requests for information.

● Scanned, marked and sorted mail in chronological order to ensure prompt and accurate retrievals.

● Processed, weighed, and sorted outgoing mail according to US postal service requirements.

● Researched and logged undeliverable mail.

● Notified management of unsolicited letters and packages.

● Ordered supplies and maintained mailroom office equipment.

● Assisted in new hire training.

● Provided assigned floors with water and copy paper . EDUCATION

2010 – 2012 TCI College of Technology New York, NY 10010 Networking Technology Associates of Applied Science 2002 – 2005 Christopher Columbus High School Bronx, NY 10469 Regents Diploma

SKILLS

Hardware : Systems :

● PC Hardware Technology.

● Introduction to Computer Logics.

Software :

● Introduction to PC Operating Systems.

● MS Project, MS Office, MS Outlook, MS Excel,

MS Word, Back Track 5.

● Windows XP, and Windows 95, Windows Vista,

LINUX Operating System, Macintosh Operating

System, Internetworking with CISCO Routers.

● Windows Server 2003, Windows Server 2003.

Programming :

● Networking Fundamentals.

● Supporting Microsoft XP Professional.

● Microsoft Windows Server Environment.

● Desktop Environments.

● Microsoft Windows Network Infrastructure.

● Microsoft Windows Active Directory

Infrastructure.

● Network Defense and Countermeasures.

References: Available upon request

Contact this candidate