Customer Service Data Entry
Resume:
Corinna Grinter
Louisville, KY *****
*********@*****.***
Experienced Customer Service with over 20 years of experience in Hospitality. Excellent reputation for resolving problems and improving customer satisfaction. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Data position. Ready to help team achieve company goals. Organized and dependable. Managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Authorized to work in the US for any employer
Work Experience
Customer Care Resolution Coordinator
Walmart - Louisville, KY
July 2023 to Present
Customer Care Resolution Coordinator, you will take a high volume of incoming calls, chats, and emails from customers, stores, and associates while navigating multiple systems to aid in answering questions and resolving issues.
Transaction Processor
Computershare Limited - Louisville, KY
December 2021 to November 2022
Received requests to process financial transactions such as wires, checking and transfers among multiple accounts.
Reconciled documentation of file to provide accurate transfer of funds. Initiated online transaction processing to eliminate lengthy processing time. Production Associate
Tennant - Louisville, KY
August 2018 to June 2019
Supported production needs by performing routine tasks using standard procedures and equipment. Supported machine operators in setup and operation of production equipment resulting in efficient runs. Adjusted machines to increase productivity for runs. Inspected and adjusted work performed to meet expectations. Volunteered for additional assignments during peak work periods to keep tasks on schedule. Deli Manager
Kroger - Louisville, KY
July 1994 to April 2017
Organized and oversaw food service training to educate employees on resetting tables. Controlled inventory costs by carefully managing portion control and reducing waste. Reviewed pricing and ordered food ingredients, kitchen appliances and supplies. Set schedules for Prime staff by planning and designating shifts and hours. Orchestrated positive customer experiences.
Inventoried food products and associated materials on weekly basis. Achieved high customer satisfaction ratings with thorough training and effective customer service. Controlled food costs and managed inventory.
Disciplined and motivated staff to achieve challenging. Fast-paced culinary environments. Education
High School Diploma
Eastern High School - Louisville, KY, US
March 1991 to May 1992
Skills
• Food Safety
• Warehouse experience
• Data entry
• Sales
• Kronos
• Customer support
• Supervising Experience
Links
http://www.linkedin.com/in/dea-grinter-99423a101
Certifications and Licenses
Python
Microsoft Excel
Programming-Coding with C# Syntax
Food Safety Certification
Contact this candidate