Karen Jackson
Mesa, AZ
ady9fx@r.postjobfree.com
I have a penchant for being organized, effective multi-tasker with planning skills and attention to detail. Over 10 years of supervisory experience along with strong interpersonal skills and ability to handle sensitive and confidential situations and documents. No problems with the willingness to take initiative and to suggest resolutions to issues or improvements to processes. Authorized to work in the US for any employer
Work Experience
Loan Processor
KLJ Lending - Nationwide
February 2019 to June 2023
• Assessing the financial position and credibility of customers seeking loans
• Selling personal unsecured loans
• Discussing the loans and credit facilities with borrowers along with Mentorship Programs
• Approving loans to a certain a specified limit and rejecting applications that don’t meet the borrowing threshold
• Explaining the loan repayment schedules to borrowers
• Reviewing and updating loan files and credit documentation
• Obtaining and compiling copies of applicant’s credit histories, financial statements and other financial information
• Ensuring clients adhere to loan agreements and ensure that repayment is done on time
• Recruiting, coaching and training new agents
Assistant Property Manager
ZRS Management - Atlanta, GA
January 2018 to March 2021
• Welcoming visitors by greeting them, in person or on the telephone
• Provided exceptional customer service to our residents
• Collect rent and enforcing lease rules and regulations
• Handling large volume of voice & email communications
• Processing accounts payables on a routine basis
• Continuous management of electronic and paper filing systems
• Drafting correspondence, notices and closing documentation within stated deadlines
• Maintain timely and accurate preparation of necessary reports
• Provide support to managers
• Report to owners on a weekly basis on the progression of the community
• Walk the site on a weekly basis to ensure that the site has an appealing curb appeal
• Perform other office support as needed
Sales Manager
Dillard's, Inc. - Atlanta, GA
August 2014 to July 2017
Education
Bachelor of Science in Human Services
Bachelor's degree in Human Services
Spelman College - Atlanta, GA
Skills
• Customer service (10+ years)
• Property leasing (6 years)
• Marketing
• Presentation Skills
• Project Management
• Research
• Data Analysis
• Event Planning
• Recruiting (8 years)
• Mentoring (2 years)
• Staff training (10+ years)
• Microsoft Powerpoint (5 years)