Kendra Freeman

Indianapolis, IN *****

ady9ft@r.postjobfree.com

+1-317-***-****

Diligent medical records team member versed in insurance procedures, coding and records classification. Maintain well-organized, efficient and accurate records for office staff and patient charts. Security-focused and systematic with skill in handling simultaneous tasks. Authorized to work in the US for any employer

Work Experience

Revenue Cycle Manager

Dermatology Associates of Indiana - Indianapolis, IN March 2023 to Present

Ensure complete review of claims and forward to correct insurance companies. Contact insurance carries or other responsible parties to confirm payment dates and details. handle all claims on denials, rejections, no response work queues and follow up, review and document accordingly. Make adjustments to patient and insurance accounts

Payment posting including, but not limited to insurance payments. Patient payments, EFT Claims specialist following up to ensure the correct payment of claims. Accounts Receivable Specialist

NORTHWEST RADIOLOGY NETWORK - Indianapolis, IN

October 2022 to March 2023

• Ensure complete review of claims and forward to correct insurance companies.

• Contact insurance carries or other responsible parties to confirm payment dates and details.

• handle all claims on denials, rejections, no response work queues and follow up, review and document accordingly.

• Make adjustments to patient and insurance accounts

• perform timely and accurate submissions of claims. Medical Front office/ Medical Records Specialist

Apex Therapeutic Services, LLC - Indianapolis, IN

August 2020 to August 2022

• Reorganized patient medical records for physicians, technicians and staff.

• Maintained confidentially of all client information in accordance with HIPPA guidelines.

• Responsible for following up on claims, calling and collecting money from insurance companies.

• Obtain insurance benefit information for patients EOBs. Bartender Supervisor / Supervisor

Cheddar's Scratch - Indianapolis, IN

June 2017 to December 2020

· Helped front of house team achieve highest possible guest satisfaction by empowering team members and handling escalated issues.

· Improved performance by mentoring struggling workers to strengthen job skills and knowledge.

· Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.

· Maintained optimal inventory levels and kept food costs in line with budget limitations. Operations Manager/Store Manager

T-Mobile US Inc - Indianapolis, IN

May 2014 to January 2018

· Achieved and surpassed production targets through effective staff management, task allocation and materials coordination While a store manager I hired, trained and managed team of 15 associates, including evaluating performance and enforcing discipline.

· Oversaw inventory management with cycle counts, audits and shrinkage control.

· Once I moved to operations I had 12 store that I ran with 10-15 employees per location.

· Maintained 100% commission goals at multiple stores making yearly goals 2 years in a row. Education

High school diploma

August 2000 to May 2023

Associate of Science

Ivy Tech Community College of Indiana - Indianapolis, IN Skills

• Medical Billing

• Medical records management

• HIPAA regulations

• Insurance billing

• Patient Care Management

• Medical scheduling

• Medical office experience

• Insurance verification

• Medical receptionist

• Medical coding

• EMR systems

• Customer service

• Typing

• Microsoft Office

• Documentation review

• ICD-10

• Computer skills

• CPT Coding

• Accounts Receivable

Languages

• English - Expert

Certifications and Licenses

BLS for Healthcare Providers

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