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Customer Service Advisor, Event Planner, Microsoft, Service Sales

Location:
Savannah, GA
Posted:
August 27, 2023

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Resume:

SUMMARY

SKILLS

EXPERIENCE

EDUCATION

BETH

SMITHSON

ady9fl@r.postjobfree.com

904-***-****

Pooler, GA 31322

Organized, detail-oriented, and outgoing Event Planner with 18 years of experience designing, planning, and executing small and medium-sized events. Passionate about understanding client needs and delivering experiences that exceed expectations. Friendly and trustworthy with exceptional communication and interpersonal skills. Ability to thrive in both team-based and independently-motivated environments.

• Event Management

• Planning and Execution

• Logistics Coordination

• Scheduling and Budgeting

• Client Relations/Communications

• Gathering Client Requirements

• Sales and Customer Service

• Vendor Management

• Venue Selection

• Preparing and Mailing Invites

• Decorating and Flower Arrangements

• Table Settings

• Creative Problem Solving

Microsoft Office (Word, Excel,

PowerPoint)

EVENT PLANNER/EVENT COORDINATOR 01/2005 to Current Independent

Plan, coordinate, and manage events for family and friends, including weddings, baby showers, and surprise birthday parties. Oversee all aspects of preparation and day-of execution for events with up to 200 attendees.

Meet with clients to understand their needs and desires and determine budgets, decoration themes, special accomodations, and vendor services.

• Select venues and negotiate rates with proprietors.

• Oversee catering, either making food personally or hiring out.

• Design and prepare decorations, flower arrangements, and table settings.

• Rent tables, chairs, and other items to ensure appropriate seating for all guests.

• Design and create or order invitations.

• Resolve issues on day of events to ensure seamless execution. SALES AND CUSTOMER SERVICE EXPERIENCE 01/2003 to 01/2023 Various Employers

Highly successful career history in luxury vehicle sales and service. Built reputation for exceptional customer service, team leadership, problem-solving, and relationship-building skills. Established repeat business based on quality service. Earned multiple awards and recognitions for top performance and customer satisfaction. Consistently met or exceeded expectations by ensuring technicians and staff met deadlines. Specific positions:

• Certified BMW Service Consultant: Hilton Head BMW (2020 to 2023)

• Certified BMW Service Advisor: Tom Bush BMW (2017 to 2020)

• MINI Service Manager: Tom Bush MINI (2010 to 2017)

• Vice President: Designs in Action (2007 to 2010)

• VW Service Advisor: Tom Bush Volkswagen (2003 to 2007) Emma Sansom High School - Gadsden, AL

High School Diploma



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