Post Job Free

Resume

Sign in

Customer Service Distribution Center

Location:
Riyadh, Saudi Arabia
Salary:
10,000
Posted:
August 27, 2023

Contact this candidate

Resume:

Nur Ali

Riyadh, KSA +966-**-***-**** ady9eg@r.postjobfree.com

PERSONAL SUMMARY

A results driven, self-motivated and resourceful Customer Service Leader Distribution Center, Supervisor Distribution Center, Inventory Controller who is also a practical hands on operator and has a record of contributing to the overall growth strategy of an organization. Having a proven ability to ensure first class delivery to the customer base, and experience of working with general merchandise and clothing distribution networks.

CAREER HISTORY

Apparel Group - KSA

DISTRIBUTION CENTER SUPERVISOR/CUSTOMER SERVICE LEADER - Jul 2017 – Present Work Responsibilities:

Responsible for a team of over 15 leaders.

Overseeing all Inbound / Outbound operations.

Mentoring, and providing direction to warehouse team leader.

Implementing new processes and procedures.

Taking into account the nature and characteristics of any goods that have to be stored.

Assisting with merchandise returns.

Control stock integrity and manage inventory to ensure stock accuracy is upheld.

Taking physical inventories of stock and reconciling variances on every 6 months.

Detecting and dealing with stock losses.

Putting together regular reports and statistics for Warehouse managers.

Managing teams of workers.

Regularly analyzing process flow and space requirements.

Ensuring that all set targets are achieved.

Improves process and operation consistency to reduce cost.

Ensuring the health, safety, cleanliness and security of the work environment

Coordinating activities with Manpower supply companies.

Responsible for managing the loading of vehicles, completed stock and load by areas.

Planning and scheduling the delivery of goods and cargoes.

Supporting other departments within the company.

Experience in ORMS (Oracle Retail Management System), WMS (Warehouse Management System) system.

Completed Monthly attendance overtime and payroll for 200 staffs

Data analysis

DC Scheduling

Monthly Storage and handling reports

Weekly GM meeting reports

Daily reports

Reviewed repeated issues within the operations to solve issues.

KPI

Monitored staff performance monthly

Analyzing Zero movement and aging stocks

Landmark Group - KSA

Team Leader Distribution Center - Apr 2015 – Jun 2016 Work Responsibilities:

Ensuring that first distribution of stocks from warehouse to all the shops are carried out within time limit and as per the norms fixed.

Ensuring that all new shipment and return stocks are binned PROFESSIONAL EXPERIENCE

Competencies

Strong leadership / negotiation / problem solving and team building

Planning and people management experience.

Retail logistic experience.

Knowledge of importing and forwarding.

Experienced in multi-drop transport management.

Ability to manage a number of projects and initiatives simultaneously.

Comprehensive understanding of Contract Law and Standard Transport Terms and Conditions.

Effective time management skills with the ability to priorities.

Proficient with Oracle system.

Able to use route planning and scheduling.

Excellent knowledge of MS Excel & RMS (Retail Management system). Personal

Possessing the vision, drive and determination to succeed.

Flexible approach to working.

Focused and professional attitude.

Resilient and enthusiastic in all areas.

Can influence and communicate effectively across multiple sectors. KEY COMPETENCIES AND SKILLS

Complex logistical movements

Process improvement

MIS Reports

Profit & Loss monitoring

Inventory Management

Commercial negotiation

Managing budget

Staff Management

ACADEMIC QUALIFICATIONS

Hizole High School - 2012



Contact this candidate