Front Desk Criminal Justice

Khalisha Heyward

*** ******* ******* ~ New Castle, DE 19720

917-***-**** *************@*****.***

Objective

To be in an organization/company that promotes growth and success and will allow and encourage me to work on and develop my leadership and interpersonal skills.

Qualifications

Quick learner, organized, detailed oriented, reliable, excellent communications and writing skills, strong computer skills, and lastly, able to build relations and confidence with customers and team members.

Education

University of Maryland Eastern Shore, Princess Anne, Maryland

Bachelor of Science Degree in Criminal Justice Major, and a Minor in Biology, expected 2023

Academic, Work Experience & Accomplishments

University of Maryland Eastern Shore, Princess Anne, Maryland August 2019-Present

Student at the University of Maryland Eastern Shore. Majoring in Criminal Justice; track in Forensic Science and a minor in Biology.

Work Experience

Dental Receptionist Chesapeake Health Care January 2023 – Present

Answer calls

Scheduling patients

Check patients in and out for office visits

Insurance processing

Send out emails and text regarding appointments

Maintaining the office (keeping the office clean & sanitize)

Responsible for E-filing of documents

Collect and process payments

Front Desk Clerk First State Orthopedic July 2022- September 2022

Answer calls

Scheduling patients

Check patients in and out

Insurance processing

Opening and closing office

Prepares medical charts

Maintain and inventory medical and office supplies

Waitress LaTorteca June 2021 – Present

Waitress/server

Provide customers with a great dining experience

Reconcile payments

Ensuring that the restaurant is presentable

Substitute teacher PASS Associates January 2022- June 2022

Fulfilled classroom duties left by teacher

Supervising children

Lesson plans

Sanitizing classroom

Following COVID-19 restrictions

Lunchroom supervision

Khalisha Heyward

306 Deemers Landing ~ New Castle, DE 19720

917-***-**** *************@*****.***

Front Desk Associate Planet Fitness June 2021 - December 2021

Greeted clients

Handled memberships & payments

Maintained equipment

Answered phones, provided customers with support and resolutions

Clerical assistant University of Maryland Eastern Shore September 2020 – May 2021

Organized office

Answered phones

Answered important emails

Took minutes for meetings

Administered COVID-19 testing check in packages

Worked in and composed multiple excel spreadsheets to monitor COVID-19 tests

References Furnished Upon Request

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