ROBBIE Hammond

Pickens, SC, *****, US

+1-864-***-****

ady9bs@r.postjobfree.com

Work Experience

Oct, 2019 - PRESENT

Service Advisor, Caliber Collision Centers

Worked closely with insurance partners to discuss

performance, training needs, and account development Complete the collision repair estimate and/or supplement within insurance partner's guidelines and communicate according to both insurance partner and customers

Perform quality assessments and deliver the vehicle to customers

Informed and up to date with repair stages

Performed compliance audits to identify performance opportunities and to provide coaching/training

Analyzed the data and communicated account performance monthly to all of locations

Worked with local and upper management to discuss

performance on the accounts as well as any training needs for each market

Trained new and existing employees on how to properly handle/manage assigned accounts at the shop level

Maintained and updated all training materials for assigned accounts

Completed both individually, in classroom settings, and via webinar

CCC1,Mitchell and Alldata

I-Car, Calibertraining

Jul, 2014 - Oct, 2019

Body Shop Manager, Grant Body Shop

Review damage reports, prepare or review repair cost estimates, and plan work to be performed.

Prime and paint repaired surfaces, using paint sprayguns and motorized sanders.

Read specifications or confer with customers to determine the desired custom modifications for altering the appearance of vehicles.

Remove small pits and dimples in body metal, using pick hammers and punches.

Inspect repaired vehicles for proper functioning, completion of work, dimensional accuracy, and overall appearance of paint job, and test drive vehicles to ensure proper alignment and handling.

Fit and weld replacement parts into place, using wrenches and welding equipment, and grind down welds to smooth them, using power grinders and other tools.

Clean work areas, using air hoses, to remove damaged material and discarded fiberglass strips used in repair procedures.

Sand body areas to be painted and cover bumpers, windows, and trim with masking tape or paper to protect them from the paint.

Position dolly blocks against surfaces of dented areas and beat opposite surfaces to remove dents, using hammers. Replace damaged glass on vehicles.

Adjust or align headlights, wheels, and brake systems. Soak fiberglass matting in resin mixtures and apply layers of matting over repair areas to specified thicknesses. Remove damaged sections of vehicles using metal-cutting guns, air grinders and wrenches, and install replacement parts using wrenches or welding equipment.

File, grind, sand, and smooth filled or repaired surfaces, using power tools and hand tools.

Mix polyester resins and hardeners to be used in restoring damaged areas.

Cut and tape plastic separating film to outside repair areas to avoid damaging surrounding surfaces during repair procedure and remove tape and wash surfaces after repairs are complete.

Remove upholstery, accessories, electrical window-and-seat- operating equipment, and trim to gain access to vehicle bodies and fenders.

Fill small dents that cannot be worked out with plastic or solder.

Remove damaged panels, and identify the family and properties of the plastic used on a vehicle.

Cut openings in vehicle bodies for the installation of customized windows, using templates and power shears or chisels.

Oversee All Aspects of the Business

Train all new employees

I-Car,Scanners Computers Office Equipment

Aug, 2010 - Jun, 2014

Estimator, Toyota of Greenville, Inc.

Conduct special studies to develop and establish standard hour and related cost data or to effect cost reduction. Prepare estimates for use in selecting vendors or

subcontractors.

Establish and maintain tendering process, and conduct negotiations.

Prepare cost and expenditure statements and other necessary documentation at regular intervals for the duration of the project.

Collect historical cost data to estimate costs for current or future products.

Prepare and maintain a directory of suppliers, contractors and subcontractors.

Prepare estimates used by management for purposes such as planning, organizing, and scheduling work.

Analyze blueprints and other documentation to prepare time, cost, materials, and labor estimates.

Set up cost monitoring and reporting systems and procedures. Consult with clients, vendors, personnel in other departments, or construction foremen to discuss and formulate estimates and resolve issues.

Review material and labor requirements to decide whether it is more cost-effective to produce or purchase components. Assess cost effectiveness of products, projects or services, tracking actual costs relative to bids as the project develops. Confer with engineers, architects, owners, contractors, and subcontractors on changes and adjustments to cost

estimates.

I-Car, Toyota Training

May, 2005 - Sep, 2009

Services Manager, National Alamo Rental

Prepare activity reports to inform management of the status and implementation plans of programs, services, and quality initiatives.

Establish work schedules and assignments for staff, according to workload, space and equipment availability.

Develop and maintain computerized record management systems to store and process data, such as personnel activities and information, and to produce reports. Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options.

Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.

Develop or expand and implement medical programs or health services that promote research, rehabilitation, and community health.

Manage change in integrated health care delivery systems, such as work restructuring, technological innovations, and shifts in the focus of care.

Plan, implement and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff.

Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting.

Monitor the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services. Develop and implement organizational policies and

procedures for the facility or medical unit.

Establish objectives and evaluative or operational criteria for units they manage.

Maintain communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning.

Inspect facilities and recommend building or equipment modifications to ensure emergency readiness and compliance to access, safety, and sanitation regulations.

Direct or conduct recruitment, hiring, and training of personnel.

Review and analyze facility activities and data to aid planning and cash and risk management and to improve service utilization.

Consult with medical, business, and community groups to discuss service problems, respond to community needs, enhance public relations, coordinate activities and plans, and promote health programs.

Develop instructional materials and conduct in-service and community-based educational programs.

Education

1977

Bates, High School in General Studies

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