CURRICULUM VITAE

OF

NONTSIKELELO MANDHLA

PERSONAL INFORMATION

Name: Nontsikelelo

Surname: Mandhla

ID Number: 880**********

Gender: Female

Address: **** ******* ******, ****** *****, 1818

Cell Number: 076*******

Email: ady99z@r.postjobfree.com

Nationality: South African

Languages: English, Sesotho and IsiZulu

EDUCATION DETAILS

Institution University of South Africa

Qualification National Diploma in Human Resource Management

Modules Majors: Personnel Management, Business Management,

Industrial Relations and Management of training

Year Completed 2013

Institution University of South Africa

Qualification Certificate in Basics of Business

Modules Economics, Business Enterprises management, Financial, legal and

Risk Issues, and Management Aid

Year Completed 2007

Name of high school Queens High School

Highest grade passed Matric senior certificate

Subjects English, Afrikaans, Math, Accounting, Geography and Biology

Year Completed 2006

SKILLS AND ABILITIES

Fully Computer Literate

Handle multiple tasks and adaptable

Team work and customer-service focused

Strong communication skills and telephone etiquette

Self-motivated and independent person

Work Experience

Company EF Education First South Africa

Position Online English Teacher

Dates 10 February 2015 – 30 November 2022

Reason for leaving: Contract Ended

Responsibilities/Duties

Teaching online group classes

Marking students essays, reports and paragraphs

Creating a spreadsheet for students who attended classes

Grading students’ performance

Completing weekly registers

Work Experience

Company AEGIS Outsourcing South Africa (PTY) LTD

Position Customer Service Representative

Dates 25 March 2013- 31 October 2014

Reason for leaving To complete my studies

Responsibilities/Duties

Interacting with customers to handle inquiries

Answering inbound calls and directing calls to the relevant department

Providing information about company’s products and services

Data capturing customers details and researching for customers

Advising the customer with their bills, contracts and other products that the organisation offers

Troubleshooting and assisting customers with their device

Work Experience

Company ADVTECH (College Campus Randburg)

Position Temporary Administrative Assistant (School of Business and

Technology)

Dates 6 Months Contract from August 2011 – January 2012

Reason for leaving Contract ended

Responsibilities/Duties

Reported directly to the School of Business and Technology Administrator

General filing

Working on the switchboard

Stock taking programme files and Uploading documents

Emailing, faxing and scanning documents

Invigilating students writing exams and tests

Creating spreadsheets for students

References

AEGIS Outsourcing South Africa (PTY) LTD: 011-***-****

1.Alson Mathe: Team Leader: 083*******

EF Education First South Africa

1.Agnes Wasiluk/Ross Harrison- 010*******/010*******

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