Ankur Bhattacharya
Contai, West Bengal ******
ady943@r.postjobfree.com
Highly motivated and experienced professional seeking a challenging position as a Store Manager, Waiter cum Cook, or Able-Bodied Seaman to utilize my skills, leadership abilities, and diverse background in delivering exceptional service and achieving organizational goals. Work Experience
Retail Sales Associate
Shankari auto - Contai, West Bengal
July 2017 to Present
Successfully managed day-to-day operations of a busy retail store. Ensuring optimal customer satisfaction and sales performance. Oversaw a team of 10 employees, providing guidance, training, and motivation to drive productivity and achieve sales targets.
Implemented effective merchandising strategies, resulting in increased product visibility and customer engagement.
Monitored inventory levels, conducted regular audits, and coordinated with suppliers to ensure stock availability and minimize wastage.
Developed and implemented staff schedules, fostering a positive work environment while efficiently managing labor costs.
Utilized excellent interpersonal and communication skills to address customer queries, resolve complaints, and build long-term relationships.
Waiter
Priya international japan - Tokyo
October 2015 to July 2017
Demonstrated exceptional multitasking abilities by efficiently handling both waiter and cooking responsibilities in a fast-paced restaurant environment. Provided prompt and friendly customer service.
Taking orders, serving meals, and ensuring a delightful dining experience for patrons. Prepared a wide variety of dishes according to customer preferences and dietary requirements. Maintaining high standards of taste, presentation, and food safety. Collaborated with the kitchen staff to streamline operations, optimize workflow, and minimize food preparation time.
Assisted with inventory management, including stock replenishment, rotation, and storage, ensuring optimal supply levels.
Able Bodied Seaman
Various shipping companies - Dubai International City February 2012 to June 2014
Performed various deck duties aboard a commercial vessel, including cargo handling, maintenance, and navigation support.
Assisted with mooring and anchoring operations, ensuring the safe and efficient movement of the ship. Maintained cleanliness and orderliness of the deck area, adhering to strict safety and environmental standards.
Actively participated in emergency drills and exercises, demonstrating strong knowledge of safety procedures and protocols.
Contributed to the smooth operation of the vessel by collaborating effectively with the ship's crew and officers.
Waiter/House keeping
Hotel swapnapuri - Tajpur, Uttar Pradesh
August 2009 to March 2012
Welcoming guests.
Fulfill their needs.
Cleaning the rooms.
Maintaining the room and toilets.
Serve food and beverage.
Farm Worker
On My Own Independent Living Services - Contai, West Bengal 2006 to 2009
A farm worker is an individual who plays a crucial role in the agricultural industry. Their responsibilities include tasks such as planting, cultivating, and harvesting crops, as well as tending to livestock and maintaining equipment. Farm workers often work outdoors and must be physically fit to handle various manual labor tasks. They contribute to the production of food and raw materials that sustain our communities and economies
Education
Higher Secondary School(10+2) in Science
Contai high school - Contai, West Bengal
March 1994 to March 2005
Skills
• Restaurant Experience (2 years)
• Food Service (2 years)
• Restaurant Experience (4 years)
• Microsoft Word
• Retail Sales
• Cash Handling
• Merchandising
• Food Preparation
• POS
• Sales
Languages
• English - Fluent
Certifications and Licenses
Stcw certificate
Fire Safety Certification
Additional Information
I've work in ship for more than two years