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Customer Service Laboratory Assistant

Location:
Los Angeles, CA
Posted:
August 28, 2023

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Resume:

BRENDA ESPARZA NEWBY

310-***-****

***** * ******* *** #***

HARBOR CITY, CA. 90710

ady92v@r.postjobfree.com

Phlebotomist/ Laboratory Assistant IIII, brings over 25 years of Hospital experience looking for an environment that’s team oriented. Expert in all forms of phlebotomy from Neonate through Geriatrics, and including Chemistry, Hematology, Urinalysis, Serology, Blood Bank and Microbiology. EXPERIENCE

9/28/2020-CURRENT

EMERGENCY ROOM TRAUMA SETTING, SAINT MARY’S MEDICAL CENTER, DIGNITY HEALTH PHLEBOTOMY

High Pace work environment, specializing with geriatrics through Neonatal, conducted all types of imaging, also assisting with peritoneal fluid removal. We also worked with the care clinic community LBGTQ and Homeless community.

EMERGENCY AND FAST TRACK PATIENTS, ALL TYPES OF IMAGING ABDOMEN, KIDNEY’S, THYROID ECT, ALSO ASSISTING WITH OR (SURGERIES), GASTRO, AND UROLOGY AND WE WERE ASSIGNED INPATIENT AS WELL AS OUTPATIENTS.

04/13/2014-09/28/2020

Quest Diagnostics

Lead Phlebotomist

Outpatient setting treated blood-related chronic disorders by performing therapeutic phlebotomy. Specialized with Geriatrics through Neonatal. Prepared patients for examination by properly draping patients, obtaining vital signs, verifying referrals and taking detailed health history. Prepared blood-collecting equipment to draw blood and safely store and transport samples. Labeled blood vials with critical information like time of collection, date, and patient name. Verified quality of specimens by centrifuging specimens for logistics courier to pickup samples. Assisted medical care Providers by aiding with routine and specialized procedures, administering medication and performing tests. Prepping specimens for analysis. 06/23/10-04/13/2014

Torrance Memorial Medical Center

Phlebotomist CPT 1 / Laboratory Assistant 4

Specialized in Neonatal, infant, children trauma, and burn center. Inpatient setting, drawing the AM Draws for the whole hospital and distributing the AM draws by floors to phlebotomist. Hospital approved new technology tablets, spectrum phones and patient scanners with label printers. Efficient in ER, OR ICU, Surgery and step-down unit (nursing home). Observed employee’s fieldwork and usage of materials for quality and consistency to prevent errors. Delivered an exceptional level of service to each customer by listening their concerns and answering questions related to their procedure regarding blood drawing. Prepare blood collecting equipment to draw blood efficient and safely for pre-analysis. 04/26/2006-06/23/2010

2

Centinela Hospital Medical Center

Phlebotomist/ Laboratory Assistant 4

Specialized in blood drawing hard stick in the Emergency room trauma center, Psychiatric level 1- 4 (151) very violent patient. DUI, Overdose, Gunshot wounds, car accidents, Cardiac arrest, and High levels of HIV patients. Inpatient blood draw setting stationed all over the hospital specialized in hard sticks. I remain focus in stressful situation provided exemplary customer service and remaining poised in most situation. Treated patients suffering from variety of illnesses and ailments, including hard attacks, strokes and motor vehicle accident injuries. Created communication strategies with my co-works to meet our objectives for the day. Completed all timesheets, traceability forms and documentation on time. 06/29/1997-04/26/2006

Kaiser Permanente

Phlebotomist/ Laboratory Assistant 4 / Microbiology Technician In and outpatient drawing, pre-specimen for analysis, load and unload specimen in the centrifuge to pre for analysis and send out to reference laboratories. Prep-microbiology analysis specimens

(plates, chocolate, agar, aseptic ECT). QC for Chemistry Loading and unloading specimens for pre- analysis, Prep-slides for hematology. Verified quality of specimens by centrifuging specimens for logistics courier to pick up. Enforced infection control and sharps disposal procedures to protect patients, co-works and self. Counseled patients to ease fears by explaining procedures and enhance cooperation during blood draws. Prepared patients for examination by properly draping patients obtaining vital signs, verifying referrals and taking detailed health history for Certain test. Obtained variety of blood samples trough venipuncture or capillary puncture using the correct syringes, butterfly needles, and straight needles. Labeling blood vials with critical information like time of collection and date and patient name and date of birth and medical record number EDUCATION

MAY 10.2016

SONOGRAPHY ULTRASOUND TECHICIAN PROGRAM ARDMS,

NEW BRIDGE COLLEGE

12/20/2003

PHLEBOTOMY CPT 00015316 LICENSE,

KAISER PERMANENTE

06/18/1997

HIGH SCHOOL DIPLOMA,

CARSON HIGH SCHOOL

CURRENT (ATTENDING 2022)

LOS ANGELES HARBOR COLLEGE AA/AA/AS

3

SKILLS

• Bilingual (English/Spanish)

• Tech Savvy (Scanner/tablet)

• Scheduling timecard’s

• Billing

• Blood drawing

• Capillary draws

• All types of ultrasound imaging

• Medical abbreviation/terminology/anatomy

• Customer Service

• Health and Safety regulations

• Data entry

• Sanitation and sterilization

• Tracking specimens

• 10 keys by touch/ 45WMP

• Diagnosis codes

• HIPAA/ CAP/ OSHA

• HOSPITAL REGUALATIONS

• Knowledgeable in health insurance

• Great Communication skills

• Organized

• Team oriented

ACTIVITIES

My Activities and Goals are to help our youth (Children) succeed in life by providing external counseling and showing them how to stay focus and discipline. By being a Boxing Coach to our youth it provides them with the right tools to stay focus in life and they can achieve anything they want with hard work and dedication.



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