Customer Service Insurance Agent
Resume:
Jazmin Renteria
Phoenix, Arizona, 85021 United States
ady8zv@r.postjobfree.com
PROFESSIONAL EXPERIENCE
Homesite Insurance Phoenix, AZ
Property and Casualty Insurance Agent May 2017 2017-Present
● Assist phone reps when necessary to avoid potential customer loss and provide additional insight on product knowledge
● Manage, coach and train a team of 15 sales reps on multiple aspects of sales including Top-Down selling,verbal approach and overall customer satisfaction
● customized insurance programs to suit individual customers,often covering a variety of risks
● Selected to be part of a special new line of business for the state of Florida. Arizona Health Care Cost Containment System
Phoenix, AZ
Customer Service Agent Nov 2015- May 2017
● Retaining members by ensuring all requests are accurate and processed in a timely manner.
● Keeps compliance with state regulations,enrolling newborn in the healthcare system
● Responsible for following up on customers' concerns regarding issues they may have had during time of service.
● Successfully reporting changes and updating confidential health records. Across The Nation Promotional Model and Staff Phoenix, AZ Brand Ambassador Jan 2011-Present
● Setting up work areas and tearing down event equipment
● Ensuring that the product is being displayed and promoted efficiently
● Having the responsibility to provide required training to staff in order to provide excellent customer service. Glendale Unified School District Glendale,. AZ
Paraprofessional 11 Aug 2011-2014
● Tutored “at risk” teens as well as kids with learning and social disabilities in both small groups and full size classrooms
● Provided assistance to a numerous amount of teachers in 3 different classrooms on various subject material ranging from English and Algebra.
ADDITIONAL SKILLS
● Fluent in Spanis
● Title Iv license
● Property and Casualty license in 48 states
● 50 WPM with 100% accuracy
Contact this candidate