Patrick Williams

* ******** *****

Lombard, IL **148

PH#630-***-****

ady8xm@r.postjobfree.com

Objective: Secure a permanent position to advance my career with a company that has room for growth. I have fifteen years of combined experience in transportation, customer service, and accounting. I will provide excellent service, offer advanced skills and dedication with professionalism and a pleasant personality.

Technical Skills: Typing 70 wpm Data Entry 17,000 KPH Numeric, 12,000 Alpha Numeric & reverse 10 key

Intermediate skills in MS Word, Excel, and Outlook.

Experience:

Dec 2021-Aug 2022 Jack Henry & Associates

Process bank teller transactions. Assist with bank item correction and keying. Create cash letter files and submit electronic cash files to the Federal Reserve Bank and various banking institutions. Verify and document file transmission confirmations.

Jan 2017-Jan 2020 Administrator to my late brother’s estate

Liquidate assets, including the sale of two properties automobiles.

Provide accounting and documentation for court purposes

Negotiate payments for creditors and mortgage loan during pre-foreclosure

Jan 2017- Current Door Dash- Driver

June 2014-Nov 2020

Temporary Assignments:

XPO Logistics-Customer service & tracking for specialized accounts

Shipment tracking on demand service

Assign shipments to various carriers meeting clients needs and time constraints

DHL Global- Dispatcher for specialized accounts (Apple)

Update client with real time delivery status

Consolidate shipments

Arrange delivery appointments

Dynamex Transportation- Dispatcher for On-demand service

Dispatcher for 50 drivers on demand messenger and small freight service

Customer service

Update reports, pull parts from warehouse, mark freight on dock as needed

Ceva Logistics- Ocean Exporting for Caterpillar Inc.

Handle Insurance and Customs clearance for export $500,000 shipments

Ensure all documents are accurate and received for exporting

NYK Line- Customer Service, Ocean Importing

Submit IT requests for Import containers

Answer overseas and local calls in call center environment 100+/ Day

Maersk Line- Ground Transport Team- Dispatcher, Ocean Exporting.

communicate between carriers and rail to expedite FCL moves to Port

Proof documents and arrange container pickups for overseas shipment to meet sail dates and deadlines.

Jan- May 2014 Terrace Supply- Driver. Deliver welding and automotive supplies locally. Warehouse order picking and maintenance. Receive & verify shipments.

March-Dec 2013 Scottish Plumber- Dispatcher. Answer customer service calls, schedule appointments and dispatch service calls.

Temp work-

Sept 2012-

March 2013 FTD Call Center- Customer Service-Answer calls, place orders, problem resolution

Upsell products at call center

Stylish Stems Florist- Driver- Deliver floral arrangements in Metro Chicago.

March 2011-

July 2012 Alpha 1 Expedited Logistics –Office Manager/ Dispatcher

Handle all office functions including billing, A/P, A/R, customer service. Night dispatcher, bid on expedited loads for over the road owner-operators. Process driver paperwork/ manifests and payroll.- Company folded.

March 2008- Today’s Office Professionals- Office Temp- A/P & Bank Services

March 2011

1. Accounts payable assignment Pro Access Corp.

Process and code invoices for payment using MAS 90/200 software. Check invoices for accuracy, balance and submit daily payables for payment. Assist with inventory control at warehouse.

2. Jack Henry & Associates assignment. Capture and sort bank items for balancing. Assist with bank item correction and keying. Create cash letter files and submit electronic cash files to the Federal Reserve Bank and various banking institutions. Verify and document file transmission confirmations, pack financial documents into lock boxes for delivery.

Education: Embry-Riddle Aeronautical University Daytona Beach, FL

Aviation Science Major

Flight Training - Private Pilot’s Certification

Morton Community College Cicero, IL

Computer Programming 2-years

East Leyden High School Graduate 1988 Franklin Park, IL

3.8 GPA, High Honors graduate, Class treasurer

Co-operative Careers Outstanding Achievement Award

Volunteer &

Community: Member of the Humane Society of America

Volunteer for DuPage Senior Citizens Association for hot delivered meals

Four Seasons blood donor at the Village of Lombard

Hillary Clinton for President Campaign 2006-2007

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