Tech Support Inventory Control
Resume:
Frank Mareno
tech support - Taylor Group / Sudden Services
Ellenton, FL
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Work Experience
tech support
Taylor Group / Sudden Services
September 2018 to Present
9/18 to present
opened and established current branch, hired techs trained and managed.
Parts and Service Sales including scheduling and dispatching techs, Responsible for branch maintenance and services, inventory control for branch and tech's van, tech support, customer service, vendor relationships, purchasing, warranty returns, meet corporate sales goals and control branch expenses. Parts sales, inventory control
Synergy Equipment
September 2017 to September 2018
for branch and tech's van, customer service, purchasing and warranty returns. I was on company safety committee.
Part Sales
Lonestar Forklift
March 2014 to September 2017
service and parts quotes, inventory control, tech
support, retail
sales, purchasing, warranty returns.
Parts sales, Inventory control, Purchasing
Ogden Forklifts, Inc
October 2013 to March 2014
review work orders.
Liftech Equipment Parts Manager
Parts
September 2011 to October 2013
Parts sales department, P&L responsibility, purchasing, Inventory control, vendor relationships, tech support, consignment responsibilities, customer
relationships. Held parts meetings on selling on the phone, what questions to ask to sell more parts, putting together excel files for quick look up of fast
moving parts. I managed up to 5 people all connected to the parts department.
Our volume was near 200k avg per month with generally 1 million in inventory. The profitability for our company heavily depended on our inventory control.
Pengate Handling System Assistant
Parts
April 2003 to July 2012
Parts sales, purchasing, inventory control tech van inventory, tech support, consignments, fork lift operator, certified Raymond parts clerk, yearly budgets and participated in three
employee advisory committees.
sales
Parts
September 2008 to September 2011
inventory control, purchasing, tech van inventory, tech support, consignments responsibilities, customer support. tech support and computer
Parts
September 2008 to September 2008
input of all work orders.
Parts sales
Parts
April 1995 to April 2003
purchasing, inventory control tech van inventory, tech support, fork
lift
operator and Hester Parts Pro.
Education
A.A.S. degree in Accounting
Schenectady County Community College
Skills
• Purchasing
• Procurement
Assessments
Sales Skills: Influence & Negotiation — Familiar
October 2019
Using influence and negotiation techniques to engage with and persuade customers. Full results: Familiar
Management & Leadership Skills: Planning & Execution — Highly Proficient October 2019
Planning and managing resources to accomplish organizational goals. Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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