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Customer Service Representative

Location:
North Bellport, NY
Posted:
August 26, 2023

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Resume:

Natacia E. Bolding

Bellport, NY *****

ady8wz@r.postjobfree.com

347-***-****

Skills

Verbal and Written Communication Skills Office Administration Insurance Verification Customer Service

Leadership and Teamwork Data Entry

Proficient in Microsoft Office Word, Outlook and Excel Bookkeeping Work Experience

Royal Restyling LLC

Operations Manager

Brookhaven,NY

2022-Present

Administrative Assistant for automotive detailing business which services the Suffolk, Nassau counties and NYC tri-state areas. Process bookings by data entering appointments within the Microsoft Word/Excel system and dispatch scheduling information to employee(s) to provide service. Various clerical and accounting services provided which entail maintaining files of bills, invoices, track and monitor monthly budget and record expenses. Financial reports and general ledgers are kept updated and generated for end of the year tax purposes.

Healthplex, Inc

Provider Services Representative

Uniondale, NY

2011-2021

Provider Customer Service Representative for New York dental benefit administrator. Verbal communication with dental providers, group plan administrators and members in regards to eligibility, benefits and claim inquiries. Resolve relative issues and inform of resolution. Document status of call into computer database. Handle irate callers in a professional and courteous manner.

Healthcare Partners

Customer Service Representative

Garden City, NY

2004-2011

Customer Service Representative for medical benefit administrator. Assisted members and providers in regards to eligibility coverage, benefits and status of authorizations for medical procedures. Phone calls documented into the system. Education

Richmond Hill High School, Richmond Hill NY



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