Office Assistant Manager
Resume:
CHELSEA
RAE
***************@*****.***
Lagrange, GA 30241
Motivated helpful with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences. .
PROFESSIONAL SUMMARY
The Cart Barn & Grill - Waitress
625 Jefferson St Lagrange Ga • 10/2018 - 06/2022
Casey's Bookkeeping - Office Assistant
Lagrange Ga • 02/2020 - 05/2022
RCS Motor Company - Automotive Service Writer/Office Manager 2208 S Broad Ave • 03/2016 - 09/2018
WORK HISTORY
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
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• Used cash registers and credit card machines to cash out customers. Kept server areas clean and stocked to increase efficiency while working tables.
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• Greeted new customers, discussed specials and took drink orders. Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
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Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
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Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
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Delivered clerical support by handling range of routine and special requirements.
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• Developed correspondence letters, memos and emails. Executed record filing system to improve document organization and management.
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Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
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Completed clerical tasks such as filing, copying and distributing mail.
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Interacted with customers by phone, email or in-person to provide information.
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Prepared meeting materials and took clear notes to distribute to stakeholders.
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Streamlined processing procedures for various financial and employee documents to improve traceability.
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Evaluated final results to determine quality levels and isolate root causes of any identified faults.
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Lagrange High School
Troup • 05/2008
Diploma
EDUCATION
Optimized supply levels to keep stock within ideal parameters for expected needs.
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Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
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Contributed to development, implementation and execution of maintenance programs.
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Analyzed account information to improve and optimize customer relations, resulting in Result.
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• Handled payment transactions for customer purchases. Communicated effectively with others through active listening and dynamic interpersonal skills.
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Managed large volumes of data efficiently and with great care on daily basis.
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Took money and cards from customers to handle payment processing.
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Submitted cash and check deposits and generated cash receipts to record money received.
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Used accounting software to reconcile accounts, track income and generate invoices.
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