Customer Service Food

CURRICULUM VITAE

SHAMSHAD AHMAD

PERSONAL DATA

Current Location : Pakistan

Nationality : Pakistani

Date of Birth : 20/05/1984

Civil Status : Single

Languages Spoken : English, Urdu, Hindi, Persian

Height/Weight : 175cm / 64 k.g

Mobile : 009***********

Email : ady8wm@r.postjobfree.com

Skype : shanikhan64

WORK EXPERIENCE

June 2015 – July 2017: Barista

Ramada city center hotel, Bahrain, Manama city

● Preparing all types of Cocktails, coffee, handling the coffee machines and handling guest orders and also serving. Also had cross training from room service, fully command on micro system. August 2012 - December 2014: Butler

Monte Carlo Beach Saadiyat – Abu Dhabi, UAE

● Receives guests & assist guest with orders and supervises the reception of visitors

● Responsible for taking orders for guests and handling all throughout the guests dining experience

June 2010 – June 2012: Waiter Crown Plaza hotel sheikh zayed

-Dubai, UAE

● Responsible for taking orders for guests and handling all throughout the guests dining experience

December 2008 – May 2010:Barista The Butcher

Shop & Grill-

Dubai, UAE

● Preparing all types of Cocktails, coffee, handling the coffee machines and handling guest orders and also serving.

October 2006 – November 2008: Sound & Light Assistant The Lodge Night Club

– Dubai, UAE

● Responsible for handling and taking care of sounds and lights equipment and also arranging lights for the events.

January 2006- October 2006: Marketing Researcher Samar Int’l Research

Karachi, Pakistan

● Responsible for gathering and surveying information on people’s view and opinions, options regarding products and services that clients want us to do the research for. June 2003 – October 2005: Sale Associate Sarah’s Garment Trading Karachi, Pakistan

● Sales of garments, dealing with customers queries, doing sales transaction

● Maintaining the shop cleanness and arranging of display

● Reviewing own sales performance, aiming to meet or exceed target

● Understanding customers need and expectation

ACADEMIC EDUCATION

● Matriculation : Science

● Intermediate : Pre-medical

LANGUAGES

● English

● Urdu

● Farsi

● Pushto

● Punjab

● Hindko

● Balochi

● Sindhi

● Simple Arabic

SKILLS

● Food Service

● Multi- tasking

● Works good under pressure

● Good team worker

● Fast learner

● Good customer service

● Good in all restaurant equipment: coffee, drinks

● Good communication skills

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