SM

SHANIYA MEARAH

Professional Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize company and customer satisfaction. Offers strong background in marketing, relations, organization and communication. Work History

Room Real Estate - Front Desk Coordinator and Marketing Associate Santa Cruz

06/2022 - Current

Front Desk Coordinator at the #1 Real Estate company in Santa Cruz County, responsible for office organization and smooth operations.

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Skilled in light bookkeeping tasks, maintaining accurate financial records and writing checks.

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Proficient in creating diverse marketing materials: social media content, door hangers, fliers, postcards, and brochures.

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Handled all company social media marketing for open houses across several platforms.

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● Handled clients with excellent service and interpersonal skills. Was involved in using Google Analytics, and Deep Crawl to perform SEO analysis and monitor web analytics. Helped with optimizing website and landing pages to increase organic traffic.

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Experienced in developing efficient and consistent marketing templates.

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Interacted with vendors to ensure timely payments and maintain positive relationships.

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Provided exceptional support to agents, preparing their marketing materials and addressing their needs.

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Extensive work with MLS system, entering open houses and retrieving authorized records for creating comprehensive listing descriptions and presentations.

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Managed high email volume (approximately 60 per day) and ensured effective communication flow.

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Coordinated all aspects of open houses, including printing materials, MLS entries, property cheat sheets for agents, and individual emails to sellers and agents, ensuring a smooth experience.

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ady8wd@r.postjobfree.com

808-***-****

SANTA CRUZ, CA 95006

Education

University of Calgary

Canada

Bachelor of Science: Business Economics

Transferred out as a second year student.

Expected in 06/2025

San Jose State University

San Jose, CA

Bachelor of Arts: Industrial Design

05/2021

Broward College

Fort Lauderdale, FL

Associates Degree: Business Management,

Economics

GPA: 3.7

● Highest Honors

Skills

● Microsoft Office Suite

● Google Analytics and Deep Crawl

● Adobe Creative Cloud

● Digital and offline marketing

● Interpersonal Communication

● Organizational Skills

● Project Management

● Market Analysis

● Client Relations

● Vendor Relations

Room Real Estate - Real Estate Agent

San Francisco Bay Area

04/2023 - Current

Marjorie Vickner - Broker Associate, David Lyng RE - Executive Assistant

Scotts Valley, CA

06/2022 - 08/2022

Successfully managed up to 40 open houses per weekend with meticulous organization.

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Gained Strong research skills, market knowledge, and understanding of real estate laws, regulations, and procedures.

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Exercised effective communication and negotiation skills to close deals and maximize sales opportunities.

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Created successful strategies for marketing and advertising properties to attract buyers and generate leads while maintaining consistency.

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Developed customer service skills, prioritizing client satisfaction and building long-term relationships.

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Improved proficiency in technology and time management, ensuring efficient handling of multiple transactions.

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Gained extensive experience providing high-level administrative support.

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Developed strong skills in orchestrating meetings and events, utilizing strong organizational abilities to efficiently schedule appointments, send timely reminders, and coordinate logistics as required.

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Practiced exceptional telephone etiquette, consistently delivering professional and courteous service while handling incoming calls.

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Implemented advanced computer proficiency, leveraging expertise in preparing presentations and drafting property sale documentation to deliver exceptional client satisfaction.

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Licenses

● California Real Estate License, Department of Real Estate, California

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