Team Leader Service Delivery

Nyel Quamina

LP#** Second Caledonia Morvant

Trinidad, West Indies

Phone#: 868-***-**** or 868-***-****

Email: ***********@*****.***

Experience

**** ********* ***********/ *** ******

Operations Manager

● Organization of Teams and Equipments for projects

● Make sure Jobs are Completed to Company Safety Standards and SOP’S

● Report to Managers at GTT for issued work and completed projects 2022-2022 JDCARN/GTT Guyana.

Senior FTTH Technician

● Team leader for FTTH

● Installation of equipment and educate customers

on FTTH Service

2020- 2021 Actavo/Digicel Trinidad, W.I.

Service Technician/ FTTH Technician

● Team leader for Service Delivery technician 2.

● Installed equipment, troubleshoot and repair.

Educated customers about the triple play – Internet/phone/IPTV. 2019 – 2020 Alliance telecom LTD Trinidad, W.I

Linesman/ Splicer

● Lead Linesman and Supervisor.

● Over viewer to make Cables FAT, FC’s and Splitters are in client Standards.

● Pulling cables underground through Manholes.

● Map reading and site survey.

● Splicer.

2017 – 2018 IKAN /ZTE Trinidad, W.I

Rigger and Technician Digicel

● Cell Site Transfers and cabernet upgrade.

● Wireless router installation.

2015 – 2017 Sierra/Digicel Tobago, W.I.

Service Delivery Technician/FTTH Technician

● Team leader for Service Delivery technician 2.

● Installed equipment, troubleshoot and repair.

● Completed Site Surveys.

● Educated customers about the triple play—Internet/Phone/IPTV. 2004 – 2011 EKO Tech TSTT Tobago, W.I.

Telecommunications Linesman

● Installation and Maintenance of Main Cables Pole to Pole.

● Pulling Cables underground through Manholes.

● Splicing Assistance.

● Site Survey and Map Readings.

Education 1991 – 1999 Scarborough RC Tobago, W.I. 1999 – 2004 St. Joseph’s Convent Tobago, W.I.

2012 – 2012 Cipriani College of Labour Tobago, W.I. 2022 – 2022 General Communications and Trinidad,WI Network Services

● Social Studies-Grade 3

● Principles of Business-Grade 3

● Mathematics-Grade 2

● English-Grade 2

Certifications

● Vehicle Mounted Aerial Work Platform Operator Training

● NSC CPR/First Aid Course

● Defensive Driving

● Introduction to Occupational Safety and Health

● Electronics/Computer Literacy

● Telecommunication Tower Climber

● Fall Protection Awareness Training

● Certificate in Fiber Optics Technician Outside Plant

Contact this candidate