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Technical Support Service Contracts

Location:
South Carolina
Posted:
August 26, 2023

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Resume:

Dontavius McClure

Contact

Email:

ady8tw@r.postjobfree.com

Phone:

518-***-****

Address:

*** ******* ****** ***** ********, NC, 28086

Experience

Sales Consultant

Best Buy, Gastonia, NC / Oct 2012 - Nov 2014

Answer customers' questions about products, prices, availability, or credit terms.

Quote prices, credit terms, or other bid specifications.

Emphasize product features based on analyses of customers' needs and on technical knowledge of product capabilities and limitations.

Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.

Prepare sales contracts for orders obtained, and submit orders for processing.

Select the correct products or assist customers in making product selections, based on customers' needs, product specifications, and applicable regulations.

Collaborate with colleagues to exchange information, such as selling strategies or marketing information.

Prepare sales presentations or proposals to explain product specifications or applications.

Provide customers with ongoing technical support.

Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products.

Attend sales and trade meetings, and read related publications in order to obtain information about market conditions, business trends, and industry developments.

Complete expense reports, sales reports, or other paperwork.

Initiate sales campaigns and follow marketing plan guidelines in order to meet sales and production expectations.

Recommend ways for customers to alter product usage in order to improve production.

Complete product and development training as required.

Provide feedback to product design teams so that products can be tailored to clients' needs.

Arrange for installation and testing of products or machinery.

Verify that materials lists are accurate and that delivery schedules meet project deadlines.

Sell service contracts for products.

Study information about new products so that equipment and supplies can be accurately depicted and proper recommendations made.

Compute customer's installation or production costs and estimate savings from new services, products, or equipment.

Verify customers' credit ratings, and appraise equipment in order to determine contract terms and trade-in values.

Advise customers regarding office layouts, legal and insurance regulations, cost analyses, and collection methods.

Stock or distribute resources, such as samples or promotional or educational materials.

Review existing machinery/equipment placement, and create diagrams to illustrate efficient space utilization, using standard measuring devices and templates.

Inform customers about issues related to responsible use and disposal of products, such as waste reduction or product or byproduct recycling or disposal.

Education

Hunter Huss

Gastonia, NC

High School Diploma

(Jun 2012)

References

References available upon request



Contact this candidate