Franklin J. Pate
Orlando, Florida
*********@*****.***
SKILLS & QUALIFICATIONS:
Knowledge of customer service principles and practices
Strong verbal communication skills
Efficient problem-solving skills, analytical skills, and detail-oriented
Forklift operation license
EXPERIENCE:
03/2017 to 01/2018
AutoZone Orlando, Fl.
Customer Service Representative
Assisting customers
Stocking
Cleaning
06/2015 to 02/2017
Wal-Mart Orlando, Fl.
Inventory Management Service
Evaluate suppliers
Prepare documentation
Purchase new inventory
Track inventory
02/2014 to 04/2015
Wal-Mart Sanford, Fl.
Department Manager
Supervision of employees
Merchandising
Stock control
Forecasting future sales
Taking care of customer service including handling queries and complaints
Training new staff
11/2008 to 02/2013
Budweiser Orlando, Fl.
Warehouse
Preparing orders: pulling materials; packing boxes; placing orders
Completing deliveries
Maintain inventory
04/2005 to 09/2008
Earl of Sandwich
Downtown Disney Orlando, Fl.
Assistant Store Manager
Supervision of 20+ employees including kitchen staff
Merchandising
Stock control; ordering product
Responsively managing safe; cashing out registers
Attention to detail of customers needs and request including inquiries access complaints
Managed Par levels; daily log sheets of OSHA Regulations.
EDUCATION:
Winter Park Technical College
High School Diploma
REFERENCES:
Available upon request