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Customer Service Executive Assistant

Location:
Highland, CA
Posted:
August 26, 2023

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Resume:

Ms JD Jackson Highland, CA *****

ady8sn@r.postjobfree.com 909-***-****

Work Experience

Goddessme Arise Temple Business Owner; Self Employed Highland, CA July 2018 to Present

Holistic Customer Service Online sales

Office Clerk San Bernardino County Children and Family Services San Bernardino, CA July 2018 to 2019 temp positions. Reorganization of CFA file room, creating files and new filing systems, heavy filing, typing, forms management and flier reproductions, CFA file management HIPAA, generated various correspondents per projects, mail distributions. Event planning, Training Wex/ CAl Work employee's on office operations, computer software i.e. Microsoft suite/365, Outlook, and Quick books, invoice reconciliations, accounts payable and receivable, general clerical duties, telephone reception.

Center Clerk Preschool Services Department

Fontana, CA February 2018 to July 2019 Temp Assignment Center Clerk duties as follows: General office management, attendance records management, student records, PII management, ChildPlus,HIPPA Compliant, petty cash, office inventory control and ordering, accounts payable and receivable, event management, computer savvy: Microsoft Word, publisher .Outlook, Excel, Publisher. Familiar with accounting software and bookkeeping. Created company flyers, maintained site managers calendar and other assistant duties as assigned such as being a liaison between teachers and management. Assisted parents with local resources for housing, employment and child care. Center Clerk- Pre School Services Temp Position

Department Head Start Preschool - Yucaipa, CA September 2016 to February 2018 General Office Manager duties included the following: Assist site manager with clerical duties, creating flyers, calendars, and staff reminders. Responsible for attendance and contacting parents for absences. Generating various reports for administration. Heavy phones, data entry, and customer relations. Assisting in training of apprentices for clerical duties for county employment within PSD. Programs Utilized daily, ChildPlus, Microsoft Word, Excel, Outlook and Google Docs. Ten-key ( 15000) and Typing (50 WMP). CCW Hugs Foster Home Agency

Temecula, CA August 2015 to July 2017

CCW Assisting with maintaining a positive/ growth inspiring environment for children awarded to the State of CA. Promoted to Executive Assistant: Supervised staff and clients, payroll, Maintained Client health and student records Maintained communication log, inventory and quality control. Petty cash and Med/ Book records. Utilized general office equipment. Transportation of Clients to various programs- Company Closed. Career Services Advisor / Hybrid Remote and Onsite Career Development Instructor

San Joaquin Valley College - Ontario, CA January 2011 to March 2015 Technical Skills: Coordinating Video and Audio Conference Calls, Creating and Maintaining Databases, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, and knowledge of all Office Equipment and External Communication Devices. Administrative Skills: Accounting/Bookkeeping, Administrative Support, Appointments, Calendar Management, Client Relations, Designing and Maintaining Filing System, Organizing Meetings, Maintain Calendars, Record Keeping, Travel Arrangements, Typing, Event Planning, Preparing Reports, Processing Expense Reports, Proofreading, Scheduling, Taking Meeting Minutes, Communication Skills, Correspondence, Customer Service, Managing Relationships with Clients, Processing Telephone Calls and Requests Written/Verbal Communications Troop Coordinator San Gorgonio Girl Scouts Council Redlands, CA January 2009 to January 2013

Office Assistant to Vice President of Sales and Vice President of Communications. Assisted with the set up of troops for the council. Assisted with troop meetings and networking at various schools and community events to enroll more troops. Interfaced with top public officials and offices to advocate for the GGSA in their communities. Assisted with "Cookie Cupboard" and " Fall Sale" inventory, and Sales records. Assisted with Maintaining Financial records for troops and approving insurance for troop outings ( Domestic and Abroad.) Promotion, marketing and community development. Executive Assistant to the Director of Career Services Everest College San Bernardino, CA January 2004 to January 2011

Career Service Representative/ Career Development Instructor. Executive Assistant to Director of Career Services.

Maintain Calendars, sit-in meetings if needed, generate student population and career development reports, submit attendance information and set insurance for externship and internships, travel arrangements,expense reports and P/O's, A/P and A/R, Diploma approval and generation.

Assisted Allied health and Business Students in online career services classes, posting grades, and approving students for graduation and job placement. Job development, networking, customer service.Career Development and Business ready workshops, CALWorks- WelFare to work programs, externship and internship coordinator, and approvals. Utilized SAS, CAMPUSVUE, Microsoft word,Excel, and Microsoft Outlook, as well as (Skype and Go to meeting) virtual equipment to maintain school and student records, instruct classes, externships and internship follow ups, and initial interview set up for graduating class and postgraduate students. Event Planning, Graduation approval and Planning.career path.



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