BRIAN J. ALLEN

*** ****** ****, ******* ** *****

989-***-****

ady8rx@r.postjobfree.com

Selected Accomplishments

· Achieved Total Sales with ServiceMaster of $241,419 and 11 new accounts (in 5 months) in 2020. Achieved Total Sales of $378,965 and 24 new accounts in 2021. Achieved Total Sales of $525,057 and 37 new accounts in 2022.

Achieved Total Revenue of $1,250,800.60 in 2018 with Tradesmen International (a 30.58% increase from

the previous year).

Surpassed first month sales quota with Unconventional Solutions of $10,000 by achieving 9 orders for a

total value of $12,698.00 with an average order amount of $1,416.66.

Exceeded second month sales quota with Unconventional Solutions of $15,000 by achieving 15 orders for

a total value of $20,506.00 with an average order amount of $1,367.66.

Generated a total of 82 contracts or 1st moves booked with Stevens Van Lines which surpassed the Annual

goal of 10 per year.

Oversaw all the details of residential relocations with Stevens Van Lines, as well as, resolving any

customers issues that resulted in the move center obtaining a 98.5% customer satisfaction level.

Exceeded my yearly goal for appointments set with Space Inc. in 2008 pf 90 by 23.

Achieved 100.3% of 2003 Annual Budget $340,000 with the Muscular Dystrophy Association.

Top Admissions advisor for the GLC system for the months of February and March 1998.

Summary of Skills

Office Management Skills

Managed an office of two Administrative Secretary’s and eight call center representatives while exceeding

fundraising event budget goals.

Directly responsible for human resource functions for specific customers and followed up on a regular

basis to ensure their needs were being met and ensured the timely payment of services rendered and

resolved any performance or billing issues.

Actively screened, interviewed and hired employees for assignments, as well as, administered appropriate

evaluations to ascertain skill levels.

Business Development Skills

Giving presentations to CEO’s, Presidents, and Vice Presidents and applying appropriate sales technique

to close the sale.

Generated new sales by identifying and prospecting new clients in a multi-county sales territory while

growing existing business with current or past customers.

Managing client accounts and following up on a regular basis to ensure their needs are being met, as well

as, for the timely payment of services rendered and resolving any performance or billing issues while

maintaining a friendly and professional manner at all times.

Developing a strategic plan of action to exceed daily, weekly and/or monthly quotas.

Creating effective scripts, voice mail messages and emails that acquire a response for the appropriate

decision maker.

Adept at telemarketing to qualify leads and set face to face appointments, as well as, door to door

canvassing of new prospects.

Project Management Skills

Managing client accounts and following up on a regular basis to ensure their needs are being met, as well

as, for the timely payment of services rendered and resolving any performance or billing issues while

maintaining a friendly and professional manner at all times.

Proactively assisted the transferee and his /her family to navigate the complexities of a relocation,

ensuring they understood the process, vendors and timelines involved. Coordinated the site survey and

prepared estimates. Scheduled pack/load dates and monitored the quality of driver’s assigned and service

provided. Arranged and scheduled any relocation third party services required.

Marketing/Public Relation Skills

Acquiring new clients and fundraising sponsors via networking, cold calling and outside presentations .

Applying effective persuasion, consensus building and conflict resolution techniques.

Giving presentations at high schools, college nights, job/career fairs and other community events.

Increasing traffic to company website by consistently producing high-quality content and creating an

email strategy that drives prospects back to the appropriate website.

Work Experience

Business Development Manager, ServiceMaster (Flushing, MI) – 07/2020 – present

Account Executive, Tradesmen International (Midland, MI) – 01/2016 – 04/2020

Technical Sales Consultant, Unconventional Solutions Inc. (Wixom, MI) – 03/2015 – 07/2015

Business Development Associate/Move Coordinator, Stevens Van Lines (Saginaw, MI) – 06/2010 – 03/2015

Move Coordinator, Stevens Van Lines (Saginaw, MI) – 03/2007 – 09/2008

Telemarketing/Inside Sales, Stevens Van Lines (Saginaw, MI) – 02/2005 – 03/2007

Sales Manager, Holiday Inn (Flint, MI) – 10/2004 – 11/2005

District Director, Muscular Dystrophy Association (Saginaw, MI) – 01/2001 – 04/2004

Account Supervisor, University of Phoenix (Troy, MI) – 04/1999 – 07/2000

Admissions Advisor, Great Lakes Junior College (Midland, MI) – 01/1997 – 03/1999

Program Director, American Truck Driving School (Coldwater, MI) – 08/1995 – 11/1996

Less Than Class Coordinator, OIC/MS (Saginaw, MI) – 03/1993 – 07/1995

Committee Clerk, House of Representatives (Lansing, MI) – 08/1990 – 02/1993

EDUCATION

MICHIGAN STATE UNIVERSITY – BACHELOR OF SCIENCE, PUBLIC ADMINSTRATION

TECHNICAL SKILLS

CRM software: Salesforce.com, ACT, Bullhorn

Applications: Word, Excel, Access, PowerPoint

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