Shyamala Krishnan Selladurai ******************@*****.***
PROFESSIONAL EXPERIENCE
Software testing professional with 7 years of experience in Manual testing and Automation testing of various applications like Web Based, CRM application (Salesforce) & Client/Server applications.
Experienced in Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) Including Risk Analysis, Process Planning, Test Design, Performing Test, Defect Tracking tools like JIRA, Management and Test Reporting, Traceability matrix.
Experience working in Agile/Scrum methodology as part of the Quality assurance team.
Expert in performing Manual Testing and Negative Testing and logging Bugs.
Experience in Manual testing, Smoke Testing, End-to-End testing, UAT testing, Functional testing, Integration testing, System testing, Regression testing and Performance testing. Fluent in Black and White Box testing.
Expertise in creating and executing Selenium WebDriver test cases with C# & Java programming language.
Executing Automation testing in Selenium using Eclipse to define project structure, dependencies, build and test management.
Involved in defining Automation Test Strategy focusing on Test Case and Test data preparation using Selenium Web Driver.
Extensive experience of Web Services, SOAP and REST API Testing using Restful API and SoapUI.
Proficient in developing & executing SQL Queries for Testing the Database.
Expertise in data mapping and data validation running queries in SQL Server
Gathered test data from SQL server using SQL queries
Experienced in performing Backend integrity testing using SQL queries
Strong Database concepts and had good experience in SQL and PL/SQL
Experience using ETL Snaplogic tool to load the data from Source to Destination Database
Broad based knowledge of Unix/Linux, network administration, and shell scripting.
Handle the tasks of monitoring and management of systems on Linux
Thorough knowledge of Linux virtualization test and Linux Kernel
Analyzed the logs in Unix/Linux environment and Validated the logs using PUTTY
Experience in testing Salesforce application, lightning, Communities, Sales, marketing cloud and Service cloud.
Good knowledge of Salesforce configuration, Data migration, System integration Testing and familiarity with Visualforce (Pages, Components, Controllers) MVC architecture.
Expert as a QA in Salesforce.com CRM application, mainly with Leads, Contacts, Accounts, Cases, Campaigns, Opportunities, Orders and Services entities
Proficient level expertise in working with various Salesforce standard object, custom objects, custom fields, page layouts, reports in both Salesforce Classic and Lightning.
Working knowledge in JIRA for bug tracking and reporting and follow up with the development team to verify bug fixes and update bug status.
Implemented Page Object Model, Page Object Factory Framework, Data Driven, Keyword Driven, Hybrid automation frameworks using Selenium Web Driver, Java, TestNG.
Experience Working in Behavior Driven Development (BDD) and Test-Driven Development (TDD).
TECHNICAL SKILLS
Programming Language: Java, JavaScript, TypeScript, C#, C++, HTML, CSS, Python
Testing Tools: Selenium Suite (WebDriver, Selenium Grid, Selenium IDE) Testing, Quick Test Pro
Framework: TestNG, Cucumber (BDD), Data Driven, Hybrid Framework, Junit (TDD)
Office Tools: MS-Project, MS-Word, Excel, PowerPoint.
Databases: Oracle, MySQL, SQL, RDBMS
Bootstrap Build Integration Tools: Maven, CI/CD, Git, Git-Hub and Jenkins
API Tools: Postman, JMeter, REST-Assured, SOAP UI
Methodologies: Agile-Scrum
Cloud: AWS, Azure, Ansible, Docker, Kubernetes
Test Management: JIRA, Quality Center
Software Testing Life Cycle Skills: Planning, Strategy, Design, defect, Metrics, Process
Excellent in Oral, written communication, Coordination with various stake holders to accomplish goals on time.
Certification
ISTQB (International Software Testing Qualification Board) Certified Tester
PROFESSIONAL EXPERIENCE
WideOrbit, CA/ Remote Jan 2019 – Current
Organization: Aspire System Inc
Senior QA Manual / Automation Engineer
Description:
WO Media Sales is a robust order management system that helps publishers manage the entire ad sales cycle from opportunity and order to invoice and analysis. It Unites sales, ad operations, and finance on a single solution to simplify complex workflows, increase efficiency, and drive revenue growth.
Responsibilities:
Understanding and Analyzing Test Requirements
Deriving Test Scenarios, Documenting Test Cases and Collecting Test Data for Functional Testing.
Creating Test Cases, Executing Test Cases and Reporting Defects.
Working in an Agile methodology with bi-weekly sprints and daily scrum
Involved in analyzing business requirements
Updating and Reviewing of Test cases based on the new requirements
Developed and documented functional and technical test cases (positive and negative) that supports user story acceptance criteria.
Performed Daily Defect Validation based on the new bugs, updating and closing the Jira with proof.
Performed Daily Defect Validation and incase of failure, reopening the jira and assign to developer
Performed Smoke testing, Redface Testing, Installation testing, Functional testing, Retesting, Regression testing, Ad-hoc testing, End-to-End Testing, UAT testing
Coordinated with product owners to clarify application functionalities and developed comprehensive test strategies for functional testing.
Conducted thorough manual testing of new functionalities and enhancements to existing functionalities.
Consolidating the testing result and provide report it to the client
Preparing daily & weekly status report with team status update
Participating in Requirement clarification meeting
Automated WOFusion web application using Selenium Web Driver (Data Driven) as a part of WO Media Sales testing.
Responsible for creating selenium automation scripts for the WOFusion Overnights module.
Involved in design and implementation of test automation framework, including implementing Page Object Model, Page Object Factory, Data Driven using Selenium Web Driver, Java, TestNG.
Identifying and developing automated test scripts for various types of testing like Functional and Regression.
Updating test scripts based on bugs and changes or upgrades to the application.
Tested request and response based web services interfaces using SoapUI.
Command Line execution in unix/linux
Create unix/linux korn shell scripts for low tech automated testing.
Tested salesforce standard objects (Campaign, Accounts, Contacts, Opportunity) and custom objects, page layouts, fields validations and its access to the user based on defined profile.
Extensively worked on Salesforce, Cloud Systems and Service Application with in Sales force platform
Tested and wrote queries on Salesforce CRM tools work flow to test the repeatable process to eliminate inefficiencies and enhance productivity.
Involved in all validation between UI to Salesforce B2C Commerce, Classic to Lightning Migration and Service Cloud.
Worked in Lightning Version of the SFDC Service Cloud to perform the testing of the application.
Validated a large Salesforce.com migration project to move Users from Sales force Classic to Lightning.
Worked on Validating profiles, permission sets, objects, fields, formula fields, workflows, buttons, metadata, page layouts, queues, home pages, custom apps after conversion from Classic to Lightning.
Updating test scripts based on bugs and changes or upgrades to the application and maintained automation scripts.
Using Jira to create the defects and track the status of user stories.
Involved in updating /creating the traceability matrix using Jira story cards, testcases and BugID’s
Regularly following up with the Development Team to discuss discrepancies identified during automated testing.
Involved in querying SQL and updating records and validate database records as expected
Involved in coordinating the White box and Black box testing for the data warehouse by checking ETL procedures/mappings
Performed Backend testing, database table manipulation of relational database systems by writing complex SQL queries
Responsible for writing SQL queries to find out correct data for testing
Expertise: C++, Java, Selenium Web Driver, TestNG, JIRA.
Environment: Jira, AWS S3, Salesforce CRM, Service Cloud, Salesforce Lightning, Sales cloud, My SQL, SQL Server, SQL server Management studio, SQL, GIT, Linux.
Altruista Health, Reston, VA/ Remote Feb 2017 – Jan 2019
Organization: Aspire System Inc
Role: QA Engineer
Description:
Altruista Health, Inc. is a leader in managing the fastest growing, most complex areas of health, including special populations, complete pharmacy benefits and other specialty areas of healthcare. Altruista Health supports Care management and Utilizations management.
Responsibilities:
Gathered all the requirements from Functional Requirements documents.
Responsible for Reviewing and documentation for reporting the status to the QA Project manager.
Developed Automation scripts using Selenium WebDriver and involved in designing of automation framework.
Developed and Executed Test cases, Test conditions, Test Scripts using TestLink for Functional, Integration, Regression, Smoke, Database Integrity and System testing.
Did the Traceability Matrix and linked them to requirements.
Analyzing and identifying root causes for the failures in production and QA environments using logs and fixing them
Perform system analysis and understand the deliverables within SDLC using agile methodology
Documented Test plan and Test cases according to the business required document.
Participated in Smoke testing the functional use cases during production deployments.
Conducted White box and Black Box testing to strategize new projects requirements for functional behavior and performance
Maintained Selenium Web Driver Scripts to meet changing functional specification and enhancements
Training new team members for automation using Selenium Web Driver
Identify and analyze defects and communicate them clearly
Expertise in developing Automation frameworks with Selenium WebDriver using JAVA and C#.
Involved in Jenkins CI/CD integration and configuration of selenium / Postman for scheduled jobs.
Consider all Report Bugs for continuous process improvement and keep tracking on SDLC critical path
Run cross browser test and test business rules on the portal.
Experience in developing the Automation framework using both C# and Core Java programming using OOPS concepts, Selenium, Java, TestNG, Eclipse, Maven.
Reporting defects in JIRA and working with developers to get bugs/issues resolved
Participated in daily, weekly meetings and technical reviews. Prepared reports showing the testing efforts
Environment: Selenium WebDriver, TestNG, JMeter, Jira, Agile, SQL.
SIRIUSXM INTERNET RADIO May 2016 – Feb 2017
Organization: Aspire System Inc
QA Engineer
Description:
SIRIUSXM INTERNET RADIO is a Multi-platform personalized interactive online radio service. It offers web, windows and mobile based application to the users. It supports all android, iOS, fireOS etc.
Responsibilities:
Involved in requirements gathering sessions with Business Analysts and product owners to define the business requirements.
Worked with developers and other QA team members to define test requirements and developed test cases based on the business requirements.
Followed Agile software methodology with 2 weeks sprint duration and participated in Daily Stand Up meetings (SCRUM).
Manual and automation testing of new functionalities and enhanced existing functionalities.
Verified the integration of various components in the application and executed end-to-end testing.
Performed Regression, Functional, integration, ad hoc and smoke testing.
Expertise in using JIRA to open bugs, create tasks and user stories, Create and run test cases and test suites.
Developed and executed the automated test cases using Visual Studio 2010.
Implemented Page Object Model automation framework, selenium web driver with java to locate web elements using various locators including XPath, ID, Name and CSS.
Provided training and mentored test team during support rotation.
Used Sql Server Management Studio to query the Sql Server database to verify the data accuracy and integrity.
Used CRM to create the cases and verify the customer created cases.
Environment: C++, Java, Selenium Web Driver, Web services, TFS, SQL Server, SQL Server Management Studio, Microsoft test Manager, Customer Relationship Management (CRM).
Education:
Bachelor of Technology in Information Technology, Anjalai Ammal Mahalingam Engineering College/Anna University/India/2016