Nancy Way

(***) ***- **** · ady8r8@r.postjobfree.com

PROFESSIONAL EXPERIENCE:

Boundless Innovations, Parsippany, NJ / December 2020 – Present

Freelance Proofreader

Proofread website content

Make recommendations for website content

Procom, LLC, Vineland, NJ, Remote / July 2020 – September 2020

Customer Service Representative

Manage a large amount of outbound and inbound calls in a timely manner

Follow call center scripts when handling different topics

Identify customers’ needs, clarify information, research issues, provide solutions

Frink-Hamlett Legal Solutions, Teaneck, NJ / June 2018 – July 2020

Paralegal Contractor for Cognizant Technology Solutions

Reviewed documents to file with the Department of Labor (“DOL”)

Wrote support letters on behalf of applicants

Proofread support letters prior to submission to DOL

Audited cases

Maxim Healthcare System, Hackensack, NJ/ October 2015 –June 2018

Behavioral Assistant

Instructed and counseled children, adolescents, and caregivers on positive behaviors

Provided behavioral interventions to children, adolescents, and caregivers in home and community settings

Monitored, recorded, and documented observations of patient behavior and upload onto System of Care website

Modified daily activities of patients appropriate to behavioral interventions

Boys and Girls Club, Passaic, NJ / October 2014 – September 2015

Scholastics, Anti-Bullying, and Career Instructor partnered by Boys and Girls Club and Passaic County School

Instructed daily scholastics / anti-bullying / career preparation classes to encourage educational and socio-emotional development

Provided assistance with school work

Mentored students and followed up with teachers regarding progress

Russell Research, East Rutherford, NJ / May 2013- October 2013

Call Center Representative

Manage a large amount of outbound calls in a timely manner

Follow call center scripts when handling different topics

Identify customers’ needs, clarify information, research issues, provide solutions

Meridian Legal, Teaneck, NJ / August 2009 – February 2013

Paralegal Contractor for Cognizant Technology Solutions

Prepared, proofread, and filed non-immigrant visa petitions with the United States Citizenship and Immigration Services (“USCIS”)

Prepared, proofread, and filed Request for Evidence petitions

Reviewed contracts for submission to USCIS

Reviewed documents required for case submission

Contacted clients regarding document submission

Fragomen, Del Rey, Bernsen & Loewy, LLP, New York, NY/ May 2005 – August 2009

Paralegal

Prepared, proofread, and filed various non-immigrant visa petitions with the USCIS

Prepared, proofread, and filed Green Card petitions with the USCIS

Prepared, proofread, and filed a National Interest Waiver with the USCIS

Reviewed documents required for case submission

Communicated frequently with the USCIS

Assisted clients with inquiries regarding case strategy

The Hudson Reporter, Hoboken, NJ / December 2001 May 2004

Executive Assistant

Assisted Publisher with daily tasks

Answered phone calls and greeted customers at front desk

Assisted with editing The Gateway Guide and All About Horses

Maintained newspaper and magazine archives

Organized advertiser database

Assisted Accountant with accounts payable and accounts receivable

Trained and supervised interns

VOLUNTEER EXPERIENCE:

M.E.T.S. Charter School, Jersey City, NJ / July 2013 – December 2013

Board Member

Developed a long-term vision for the school

Established and maintained a basic organizational structure for the school, including hiring staff, adopting annual budget and governance policies, and creating a climate that promotes excellence

Established systems and processes to ensure accountability, including fiscal accountability, accountability for programs and student performance, staff accountability

Youth Consultation Services, Hackensack, NJ / February 2010 – September 2012

Mentor

Mentored children age nine to 13 on a weekly basis at residential facility

Regularly communicated with Social Workers regarding individual child

Prepared reports for YCS Social Workers

Attended mandatory training days for all YCS mentors

Secured donations as Committee Member for annual Festival of Flavors fundraiser

EDUCATION:

ABA Approved Paralegal Certificate, Fairleigh Dickinson University, Teaneck, NJ / April 2005

Bachelor of Arts, Goucher College, Baltimore, MD / June 2000

Contact this candidate