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Customer Service Sales Manager

Location:
Houston, TX
Posted:
August 26, 2023

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Resume:

Sheila

Vazquez

Bookkeeper

**** ****** **. #**

Houston, Texas, Harris, 77043

ady8q9@r.postjobfree.com

281-***-****

Organized Bookkeeper with 3+ years of

experience in overseeing the company's

financial data and compliance. Maintain

utmost accuracy processing and

managing payroll, invoices, account

transactions, and other financial records.

Equally effective working solo or on a

team. Bilingual: Fluent in English and

Spanish.

Professional Experience

Cashier

Becks Prime June 2004 - April 2012

Bookkeeper

Grand Stone, LLC April 2012 - April 2015

Sales

Grand Stone, LLC April 2015 - April 2017

Production Manager

Grand Stone, LLC April 2016 - Present

Education

Stratford High School at 14555 Fern Dr. Houston, TX 77079 August 2001 - April 2005 Languages

Manage and process sales transactions, interface with customers, and provide a high-quality dining experience for guests

De-escalated customer complaints and referred issues to management as required Provided high-quality customer service, managed and processed sales transactions, and guided customers through the purchase process

Maintain financial records including all receipts, invoices, and bank statements. Prepare and process payroll for 20+ employees

Contact clients about bills outstanding, and help set payment plans Enter Company details and payment data in spreadsheet Entered payment approval and processed checks

Assist printing checks for Payroll and Invoices due. Met with clients to identify unique business needs and suggested suitable solutions based on individual requirements and health-care related challenges Maintained communication with clients throughout the sales process, identify solutions to customer issues, and build long-term relationships, resulting in a 76% client retention rate Prospected for new clients using professional networking and promotional events Maintained a detailed knowledge of a wide range of fast-changing products and services within the healthcare industry, which included conducting on-going research on medical developments

Attend meetings with the outside sales team and sales manager to identify improvements to the sales pitch, upselling techniques, and sales strategy Managed production line operations and personnel at a busy production facility, ensuring efficient, accurate, and timely production and delivery of products Developed and implemented production plans to maximize efficiency, reduce costs, and manage personnel

Monitored production processes to ensure compliance with applicable regulations and standards

Conducted regular staff meetings to ensure smooth flow of operations Supervised Fabrication process to prevent overloads and avoid malfunctions. Spanish - Expert

Software

Quickbooks - Expert



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