Customer Service Personal Assistant
Resume:
Keywana Brown
Health Care Assistant
Atlanta, GA 30311
*********@*****.***
To obtain a clinical or administrative position to gain exposure within a healthcare facility where the physician can assess and provide care for patients who are in need of medical assistance. Utilizing these services will help patients to understand the importance of medical services in a healthy way. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Domestic Sorter
DHL - Mableton, GA
September 2022 to July 2023
Sorting, labeling and binning mail all incoming and outgoing mail. Small Sorter (Part- Time)
United Parcell Service UPS - Atlanta, GA
March 2021 to July 2022
Collect mail from delivery truck, sort, bundle and bag it. Receiving incoming mail bins and sorting mail into trays for pro UPS Driver Helper
United Parcell Service UPS - Atlanta, GA
October 2020 to September 2021
Provide assistance to UPS driver by completing a variety of activities except driving. 1. Loading & unloading truck
2. Calling clients
3. Collecting payments
4. Communicating with dispatchers
5. Completing paperwork
6. Handling customer complaints
7. Keeping vehicle clean & organized
Caregiver/Personal Assistant /Family Business
CARE PLUS - Atlanta, GA
March 2010 to July 2020
1. Help with personal care such as washing and dressing. 2. Support to access community, social and leisure activities. 3. Support with medication.
4. Help with household tasks such as cleaning and laundry. 5. Help patient with bowel movements and other tasks. 6. Help patient to perform functional exercises.
7. Help patient continue to improve with functional transfers. Security Console Operator
Allied Universal Security Services - Atlanta, GA
January 2015 to November 2019
1. Monitored security, communications and life safety systems via the appropriate monitoring tools/ systems.
2. Checked identification of all persons entering and exiting the facility to eliminate unauthorized visitors. 3. Continuously monitoring and improving the security posture our clients while detecting, analyzing and responding to incidents.
Transitional Counselor Intern
Metro Transitional Center - Atlanta, GA
March 2017 to May 2018
Evaluate prisoners behavior.
Determine when progress has been made through treatment programs. Process security classification sheets to determine inmates custody level. Prepares reports and progress information for submission to the parole board. Associate of Science In Criminal Law
Atlanta Metropolitan State College - Atlanta, GA
September 2015 to May 2018
1. (3.9) GPA
Spring Semester Intern
Atlanta Metropolitan State College - Atlanta, GA
January 2016 to May 2016
assisted students with their homework, projects, research papers. Worked with students in my class to help understand the concepts of the work. Education
Bachelor of Science in Organizational Leadership in Health Information Technology
Atlanta Metropolitan State College - Atlanta, GA
January 2023 to Present
Skills
• Leadership
• Customer Service
• Microsoft Office
• Microsoft Word
• Patient care (6 years)
• Administrative Experience
• Personal Assistant Experience
• Caregiving
• Meal Preparation
• Tutoring (2 years)
Certifications and Licenses
Driver's License
Bloodborne Pathogens
July 2023 to July 2025
Infectious disease control
Best Practices
Precau
CPR/ AED/ First Aid
July 2023 to July 2025
Adult/ child/ infant/ choking
AED injury and universal prec
BLS Certification
July 2023 to July 2025
HCP-CPR (Adult/ child/ infant/ choking)
Automated External /Defribillation /First Aid
Additional Information
Skills & Abilities
• Knowledge in criminal law
• Outstanding skills in counseling
• Excellent skills in analyzing cases and critical thinking
• Post Orders- Certificate: Beginner
• Certification in First Aid, CPR: Beginner
• Personal Safety - Certificate: Beginner
• Workplace Violence- Certificate: Beginner
• Appearance and Wellness - Certificate: Beginner
Contact this candidate