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Supply Chain Customer Service

Location:
Olive Branch, MS
Posted:
August 26, 2023

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Resume:

Michael Jorden

Olive Branch, MS *****

ady8n7@r.postjobfree.com

+1-901-***-****

Authorized to work in the US for any employer

Work Experience

Operations Supervisor

DHL - Memphis, TN

Present

Supervise 120 associates

Make sure all orders are picked packed and shipped on time and correctly Ensure that KPIs are met

Update daily all changes to any aspect of all positions in the warehouse Also use Easy WMS and Dynamics Great Plains

Fulfillment Supervisor

Visible Supply Chain - (Visible)

June 2020 to October 2022

• Supervise 20 to 140 employees in all areas of the warehouse at Visible.

• Ensure all orders are picked/packed and shipped in a timely manner

• Assist with inventory when product is missing from the zones.

• Very detail oriented when devising a plan for production each day.

• Send hourly reports to show progress of production

• Act as Operations Manager in another department of the warehouse when needed On-site Supervisor

Penmac Staffing

September 2019 to May 2020

Supervised 120 employees in all areas of the warehouse at Visible Supply Chain

Recruited for the warehouse and managed payroll for all associates

Managed various accounts within the warehouse

Lead Jimco

(Walmart Division)

August 2017 to August 2019

Supervised 45 employees in picking and packing

Loaded trucks to ensure shipments reached correct destination

Ensured 5S was obtained at all times

On-site Supervisor

Pridestaff Staffing

August 2016 to June 2017

Supervised 60-100 employees in picking/packing and shipping.

Ensured that all packages were correctly labeled and put on correct truck for shipping

Managed payroll

Logistics Supervisor

Krone of North America

January 2009 to June 2016

Directs and supervises the scheduling of inbound/outbound, domestic and export shipments to ensure most economical utilization of carriers based on service parameters; interfaces with operations to resolve any problems associated with the scheduling and dispatching; recommends programs to the director that improves the transportation function.

Movement of oversized equipment for distribution.

Negotiates agreements with core carriers to insure the lowest possible cost and highest level of service.

Ensures service levels are meeting business standards by meeting with local carrier representatives to discuss base transportation related issues, monitoring carrier performance

Develops and implements a proactive track and trace process to ensure all shipments are delivered in a timely manner; provides track and trace information to the customer in a timely manner

Prepares billings, audits and processes payments of carrier freight bills. Insures the correct department’s freight account is charged

Supervise and monitor warehouse crew to ensure proper loading/unloading of equipment.

Provides transportation support and assistance to customers as needed; participates in customer meetings.

Ensures compliance to all regulatory issues within scope of service

Travels as required

Onsite Manager

Jabil/People Link - Memphis, TN

May 2006 to May 2007

Onsite Manager

Technicolor/Paramount Staffing.

June 2002 to May 2006

Memphis, TN

Education

High school diploma

West Memphis High School

Skills

• Payroll management

• Dispatching

• Packaging

• Supervising experience

• Warehouse management

• Load & unload

• Account management

• Picking & packing

• Customer service

• 5S

• Warehouse experience

• Negotiation

• Supply chain

• Warehouse supervisor experience

• Freight

• Payroll

• Logistics

• Leadership

• Freight Experience

• Six Sigma

• Microsoft Office

• Shipping & Receiving

• SAP

• Materials Handling

• Forklift

• Manufacturing

• Inventory Control

• Order Picking

• Production Management

• Warehouse Distribution Experience

• Quality Assurance

• Production Planning

• Pivot tables

• Continuous improvement

• Warehouse distribution

• Communication skills



Contact this candidate