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Customer Service Representative

Location:
East Hartford, CT
Posted:
August 26, 2023

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Resume:

Gabrielle Thorpe

** ****** ******, **** ********, CT 06118

860-***-****

Gabbithorpe @yahoo.com

Profile

Compassionate and caring with four years of experience providing services to individuals. Highly organized, motivated and works tirelessly until tasks are completed. Proficient in Microsoft Office Suite, social media, and adapts to new technologies quickly. Excellent written and verbal communication skills including phone skills.

Education

Goodwin College, East Hartford, CT

Bachelor of Science in Health Science, August 2015

Work Experience

Internship at Saint Francis Hospital-Spine and Neurosurgery Unit – May 2015-August 2015

Transportation Teaching Assistant (CPI Certified) – July 2019- current

Community Child Guidance Clinic, Manchester CT

Helps maintain the flow of the classroom lessons and activities by organizing and preparing supplies for students to use.

Drive transportation route – picking up and dropping off students.

Supervise students during activities both inside and outside the classroom.

Assist in the implementation of class lessons, activities, and special events instructed by the teacher.

Provides personal assistance to students as required by their age level.

Work 1:1 with students when needed.

ESS Substitute Teacher – January 2019- July 2019

Provide meaningful instruction to students in assigned classrooms while regular teacher is absent

Establish and maintain a safe and orderly classroom environment

Provides personal assistance to students as required by their age level.

Work 1:1 with students when needed.

Assistant Teacher

High Road Primary, Hartford, CT May 2017-June 2018

Responsible for prioritizing and scheduling daily activities for special needs children, allowing them the opportunity to complete the necessary tasks, yet challenge them to stay focused while in the classroom.

Continuously, work to create a classroom environment and cultural differences of the children, fostering an atmosphere of acceptance.

Help the students with better peer interaction.

Teacher’s Assistant for Mental Health

Delta T Group, Cromwell, CT March 2016 –April 2017

Work independently with special needs children, monitoring and guiding, if necessary, their social behaviors with classmates.

Responsible for prioritizing and scheduling daily activities for special needs children, allowing them the opportunity to complete the necessary tasks, yet challenge them to stay focused while in the classroom.

Continuously, work to create a classroom environment and cultural differences of the children, fostering an atmosphere of acceptance.

Customer Service Representative

Old Navy, Westbrook, CT 2013-March 2016

Greets customers and identifies their specific needs

Processes cash, credit, and electronic debit transactions

Identifies gaps in stock and actively replenishes merchandise accordingly

Assists patrons as necessary with their fitting room experience

Makes recommendations to the Manager for process or floor improvement

Resident Care Aide

Brian House, Chester, CT 2009-2013

Assisted residents with activities of daily living (ADL’s) including bathing, dressing, and eating

Transported residents to appointments and other trips outside the home

Provided companionship and emotional support as needed to residents

Veterinary Technician

East Haddam Veterinary Clinic, East Haddam, CT 2006-2009

Greeted customers and filed all patient-related paperwork assistant

Prepared fecal test samples to be processed by technicians

Obtained blood samples from patients and assisted in testing

Prepared, cleaned, and organized treatment rooms for examinations

Volunteer

St. John Elementary School, Old Saybrook, CT, 2009-Present

Special Olympics - Newington, CT, 2007-Present

Penguin Plunge - Windsor, CT, 2008



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