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Customer Service Front Desk

Location:
Philadelphia, PA
Posted:
August 26, 2023

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Resume:

Yolenne Romain

Philadelphia, PA

ady8mg@r.postjobfree.com

215-***-****

Hardworking, dependable, responsible, honest, attention to detail, respectful, with a positive attitude.

● Responsible, fast learner, great customer service.

● Able to work under pressure

● Strong organizational and time management.

Authorized to work in the US for any employer

Work Experience

Receiver

Burlington Stores - Philadelphia, PA

July 2020 to Present

Receiving Associates are critical to making sure our stores remain stocked with the merchandise our customers want! Daily tasks include receiving, ticketing, sorting, and moving merchandise into and throughout the store quickly, efficiently, and accurately. Front Desk Agent

Accu Staffing - Philadelphia, PA

2017 to March 2018

Front Desk Agent represent the first contact of a company with its customers. Common duties listed in are greeting visitors, accepting deliveries, collecting payments, doing paperwork, answering inquiries and assisting the executive staff.

Metro Pcs Manager assistant

Wireless - Philadelphia, PA

2017 to 2018

• Monitor all aspects of the day to day store operations

• Established sales goals, and devised sales forecasts and individual goals for associates

• Defined strategy and business plan on a monthly basis

• Coordinated inventory control, receiving merchandising and store maintenance

• Interviewed, hire, train, couched and evaluated performance of hourly associates

• Ensured excellence in customer service and resolved all problems at the store level

• Directed loss prevention initiative and successfully reduce shrinkage Nanny/Babysitter

Child Care Services - Philadelphia, PA

January 2014 to November 2016

• I promise to love and care for your children just like my own

• I love cooking and cleaning after myself

• I love doing fun activities with kids

manager

McDonald's - Philadelphia, PA

2015 to 2016

Food Safety

* Internal Communication

* Inventory Management

* Daily Maintenance and Cleanliness

* Managing Crew

* Quality Food Production

* Exceptional Customer Service

* Safety and Security

* Scheduling

* Training

Team Trainer/Cashier

Toast, Inc

April 2013 to November 2015

• Experienced restaurant professionals familiar with food and beverage laws, procedures, and management responsibilities.

• Restaurant Skills To Include:

• Thorough understanding of health and safety standards and sanitation laws

• Budgeting and cost control

• Supplier, vendor, and customer relations

• Food and beverage preparation

• Leadership and communication

Education

High school in General Studies/ JROTC

Frankford High School - Philadelphia, PA

September 2012 to June 2016

Skills

• C/C++ is a general-purpose object-oriented programming (1 year)

• MICROSOFT C++

• AJAX creating better, faster, and more interactive web applications (2 years)

• ASP

• Retail Management (3 years)

• Customer Service (3 years)

• Key Holder (3 years)

• Fast Food

• Babysitting

• Babysitter

• Sales Experience

• Cashiering

Certifications and Licenses

Forklift Certification

Additional Information

Computer skills

● Proficient in java C/C++, IDL

● AJAX, ASP NET

● MICROSOFT C++



Contact this candidate